United Talent Agency · 2 hours ago
Technology Services Coordinator
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$85K/yr - $95K/yr
2+ years expUnited Talent Agency is a leading global entertainment company that represents iconic artists and creators. They are seeking a Technology Services Coordinator to support the development of employees' technical skills and ensure effective user adoption of technology through innovative training strategies and clear communication.
Digital EntertainmentDigital MediaGaming
Responsibilities
Creatively develop, maintain, and implement user adoption strategies to increase end-user usage and comprehension of technology
Manage and deliver comprehensive technology onboarding sessions for new hires, ensuring a seamless onboarding experience and immediate proficiency with core tools
Design and facilitate training specifically focused on AI literacy such as best practices for prompt engineering, data security, etc
Identify opportunities for continued education and update or create training materials to improve clarity and effectiveness
Plan and support the rollout and adoption of new and existing technology solutions
Liaise with stakeholders to design and deliver training materials that enable end users to successfully adopt new and existing applications
Monitor and report on user adoption trends, feedback, and needs to drive continuous improvements
Ensure clear and consistent communication that aligns with behavioral change and adoption goals
Partner with leadership from various departments to ensure user adoption and training strategies align with departmental OKRs and overall IT vision
Collaborate with Project and Product Managers on departmental projects as assigned
Collaborate closely with the People team to coordinate onboardings, trainings, etc
Qualification
Required
Bachelor's Degree in a related field or equivalent work experience
2+ years of experience in a corporate environment, ideally in a training role
Clear, innovative writing and oral communication skills
Strong presentation and facilitation skills with the ability to interface and creatively educate across all business groups and through all levels of the organization
Technical proficiency and adaptability
Proficiency with AI platforms and Large Language Models (LLMs), including Google Gemini, Microsoft Copilot, or similar
Experience administering Learning Management Systems (LMS); familiarity with EasyLlama or similar platforms is preferred
Experience in video creation and editing for training content using Camtasia or similar tools
Curiosity and passion around learning
Ability to effectively collaborate and influence
Agility to adapt to changing organizational and operational needs
Capacity to work independently within a fast-paced environment
Strong organizational and time management skills
Can think through the impact of organizational change to anticipate needs and communications
Experience with the core technologies and AI features being used; Zoom, Slack, Box, Asana, a plus
Experience with ServiceNow, a plus
Experience with mobile devices; iPhone, Android, iPad, a plus
Experience with both Windows and Mac operating systems, a plus
Project coordination or product management experience, a plus
Entertainment industry and/or agency experience, a plus
Benefits
The unique and exciting opportunity to work at one of a leading global entertainment companies
Access to the tools, leadership, and resources you will need to create and drive a center of excellence
The opportunity to do the best work of your career
Work in an inclusive and diverse company culture
Competitive programs to support your well-being
Experience working in a collaborative environment with room to grow
Company
United Talent Agency
United Talent Agency is a talent and literary agency representing actors, writers, directors, producers, recording artists and more.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
EQT
2022-07-18Secondary Market
2018-08-07Series Unknown
Leadership Team
David Kramer
Chief Executive Officer
Claudia Russo
Senior Vice President, Corporate Communications
Recent News
2025-12-03
The Hollywood Reporter
2025-11-19
Company data provided by crunchbase