Zentro Internet · 6 hours ago
Commercial Regional Sales Director - Los Angeles
United States
Full-time
Remote
Director/Executive
$75K/yr - $95K/yr
7+ years expZentro Internet is one of the largest independent internet service providers focused on multi-dwelling units in the United States. The Commercial Regional Sales Director will drive revenue growth across Mid-Market and strategic commercial accounts, focusing on acquiring and retaining high-value business customers while ensuring exceptional customer experience.
Customer ServiceInternetResidentialTechnical SupportTelecommunications
Responsibilities
Own acquisition and expansion of Mid-Market commercial customers, with strong emphasis on on-net buildings and existing network footprint
Develop and execute territory and account strategies targeting multi-tenant commercial properties, enterprise suites, and strategic business districts
Lead full sales lifecycle from discovery and solution design through proposal, contract negotiation, and close
Serve as primary commercial owner for a portfolio of high-value business accounts
Drive renewals, contract extensions, and expansion revenue within existing customers
Proactively manage account health to reduce churn and maximize lifetime customer value
Lead large-scale event and special project opportunities within commercial and venue environments
Coordinate with operations, engineering, and customer stakeholders to ensure successful delivery and high customer satisfaction
Build repeat event revenue and long-term commercial relationships
Act as executive point of contact for strategic customers and escalations
Partner with Customer Success, Support, and Operations to ensure service quality and SLA adherence
Drive strong NPS, customer satisfaction, and referenceable customer outcomes
Provide sales direction and mentorship to assigned sales personnel supporting Mid-Market and major accounts
Serve as a senior commercial resource for deal strategy, pricing, and negotiations
Maintain accurate pipeline and forecasting for Mid-Market and strategic accounts
Contribute to executive and board-level reporting on revenue performance, churn, and customer retention
Ensure disciplined CRM usage and data integrity
Qualification
Required
7+ years of B2B sales experience, with strong focus on Mid-Market growth and Major commercial accounts
Proven track record selling into on-net or owned infrastructure environments and designated network footprints
Demonstrated success closing high value deals ($30K–$250K+ TCV)
Experience managing renewals, expansions, and long-term customer portfolios
Data-driven, process-oriented, and comfortable operating in a fast-growth environment
Preferred
Mid-Market+ sales execution
On-net footprint monetization
Strategic account management
Customer retention & churn reduction
Fast paced deal negotiation
Cross-functional collaboration
Executive communication
Benefits
Comprehensive benefits package, including health, dental, and retirement plans.
Opportunity to work with a dynamic team in a growing industry.
Ongoing training and professional development opportunities.
Company
Zentro Internet
Zentro is the largest independent, MDU-focused bulk Internet Service Provider in the U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Schnack
Vice President of Sales
Recent News
citybiz
2025-08-07
2025-08-06
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