Women in Cleantech and Sustainability · 2 days ago
ENERGY STORAGE ENGINEERING, SERVICE OPERATIONS, DATA SYSTEMS, SALES & SECURITY ROLES — SUNGROW (REMOTE)
United States
Full-time
Remote
New Grad, Entry, Mid, Senior LevelWomen in Cleantech and Sustainability is associated with Sungrow, which is focused on energy storage solutions. They are seeking a Senior Key Account Manager to manage key accounts, drive business development, and maintain long-term partnerships with utilities and developers in the energy sector.
Association
Responsibilities
Help to develop product marketing strategy and implementation schedule
Help company to gain better brand recognition by assisting trade shows and other public functions
Collect market information, including but not limited to, emerging market data, industry trend, product standard and competitor’s information
The candidate will need to abide company rules, submit monthly work summary and work plan for the next month, timely communicate with HQ
Other assigned tasks as required
Qualification
Required
Edit and refine customer-faced technical documents to ensure clarity, accuracy, and compliance with industry standards
Gather and analyze market information, delivering insightful analysis to support business decisions
Develop application tools to facilitate engineering daily support
Assist in understanding and applying industry certifications and standards to project and processes
Support technical documentation matrix during project support
Utilize data analysis skills to interpret technical and market data effectively
Develop a professional understanding of electrical engineering or systems engineering principles
Demonstrate a willingness to learn and grow as an expert in the energy storage industry
Lead and manage cross-company teams to drive timely execution of warranty claims and implement and monitor Service-related work scopes
Engage with internal departments and business lines and take appropriate follow-up actions to validate warranty work
Execute expeditious and efficient claims response and recover out-of-warranty costs while ensuring compliance with contractual requirements
Report on progress to senior management and provide analysis, insights, and trends to reduce warranty cost while achieving customer success
Develop effective planning and scheduling for service teams, ensuring timely delivery of high-quality preventative maintenance and other O&M services
Integrate cutting-edge scheduling technologies and methodologies to enhance productivity, cost-efficiency, and customer satisfaction
Drive data visualization, reporting, and business intelligence strategy using Power BI
Design data models, dashboards, and reporting solutions that turn complex information into actionable insights
Interpret data, map relationships, and build scalable solutions that improve decision-making across teams
Leverage basic knowledge of Airtable and provide strategic input and management on CRM (Microsoft Dynamics) integrations
Support customers and the service team on a day-to-day basis, including direct customer support and facilitating communication between external customers and internal departments
Manage CRM tool, service administrative support, and oversee the entire order process from Quote to execution
Coordinate communication with other departments, review current processes, develop new processes as needed, and be responsible for their implementation
Have a strong understanding of Excel, with the ability to keep price lists updated and accurate
Work with overseas teams to ensure updated pricing and coordinate with the supply chain management team to ensure timely receipt of parts orders
Coordinate with the accounting department to ensure accurate and timely billing to customers as orders are shipped
Identify/manage strategic key utility accounts and grow long-term partnerships
Perform business development for the strategic account market segment
Help to develop product marketing strategy and implementation schedule
Collect market information, including emerging market data, industry trends, product standards, and competitor's information
Manage, optimize, and integrate data, workflows, and reporting across multiple platforms
Develop and maintain performance tracking systems, oversee KPI data sourcing, manage document lifecycle processes, and ensure reporting consistency
Act as a bridge between operational teams, leadership, and technical stakeholders
Lead day-to-day defensive security operations across IT, cloud, and OT environments
Oversee managed security partners, internal engineers, and detection/response tooling
Design and mature the SecOps function, including vulnerability management and incident response playbooks
Build and scale secure development, product assurance, and software supply-chain security capabilities
Lead application and firmware security, software assurance, offensive testing, secure development practices, and supplier risk management
Company
Women in Cleantech and Sustainability
Influential network of professionals to further the roles of women in growing the green economy & making a positive impact on environment
Founded in 2011San Francisco, California, USA
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase