Acuity · 12 hours ago
Experience Center Coordinator
Costa Mesa, CA
Full-time
Onsite
Mid Level
$53K/yr - $95K/yr
3+ years expAcuity is a market-leading industrial technology company focused on creating exceptional, people-centric experiences. The Experience Center Coordinator is responsible for coordinating end-to-end experiences for training attendees and customers at the Costa Mesa Experience Center, ensuring a welcoming environment and managing various activities such as trainings and product demonstrations.
ElectronicsLightingManufacturingSmart BuildingSmart Home
Responsibilities
Provide comprehensive support to training and U.S. sales teams for regional visits to the Experience Center, including preparing and distributing guest communications, coordinating materials, catering, travel accommodations, off-site events, and hospitality needs
Act as the primary on-site point of contact for all visitors, managing the full visit lifecycle from scheduling and agenda coordination to on-site support and post-visit follow-up
Maintain and manage the Experience Center calendar in coordination with sales and training teams, ensuring accurate scheduling of trainings, demos, meetings, and events
Support live product demonstrations and end-user experiences in partnership with trainers, sales teams, and technical staff
Coordinate with Marketing on event materials, invitations, branded assets, and outbound communications
Manage visitor records and training data in Salesforce and the training portal, including verifying attendee prerequisites and communicating expectations prior to visits
Oversee day-to-day readiness of the Experience Center, including coordinating cleanings, restocking refreshments and branded items, and ensuring the space is event-ready
Manage relationships with local vendors and partners, including catering, hotels, transportation services, and other service providers; coordinate invoices and payments
Monitor and adhere to departmental budgets related to events, hospitality, and center operations
Qualification
Required
Bachelor's degree in hospitality, business, or a related field with at least 3 years of experience in event management or hospitality services; or 5+ years of equivalent experience in lieu of a degree
3+ years of experience in event scheduling, planning, and coordination
Experience working cross-functionally and communicating with all levels of an organization, including executive leadership
Flexibility to support after-hours events as needed
Demonstrated commitment to exceptional customer service and hospitality
Warm, approachable, and professional demeanor with strong interpersonal skills
Excellent written and verbal communication skills
Strong attention to detail with an understanding of how details impact the overall customer experience
Ability to prioritize effectively, manage time-sensitive tasks, and adapt quickly in a fast-paced environment
Proven team player with the ability to take initiative and work independently
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
3+ years of experience using Salesforce or other CRM platforms
Preferred
Experience with SharePoint and Microsoft Teams
Interest in and willingness to learn new technologies; familiarity with unified communications and AV technology is a plus
Benefits
Health care
Dental coverage
Vision plans
401K benefits
Commissions/incentive compensation depending on role
Company
Acuity
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company.
10001+ employees
H1B Sponsorship
Acuity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (5)
2023 (4)
2022 (2)
2021 (8)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-12-07IPO
Leadership Team
Neil Ashe
CEO
Vernon J. Nagel
Executive Chairman
Recent News
2026-01-09
2026-01-09
2025-12-05
Company data provided by crunchbase