Markel · 1 day ago
Collections Specialist
Omaha, NE
Full-time
Hybrid
New Grad, Entry LevelMarkel is a Fortune 500 company that specializes in insurance, reinsurance, and investment operations worldwide. The Collections Specialist is responsible for resolving accounts in collections, performing collection calls, and maintaining a collection portfolio to minimize bad debt exposure.
Insurance
No H1B
Responsibilities
Perform inbound and outbound collection calls to collect on outstanding balances
Assist in increasing internal collection efforts while reducing third party collection agency expenses
Maintain collection queue/portfolio to minimize the risk of bad debt exposure to Markel
Collaborate with internal customers to effectively handle disputes and other questions from external customers
Communicate timely and effectively via both email and phone with external and internal customers
Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines
Achieve prescribed productivity standards
Achieve prescribed accuracy standards
Contribute to team meeting service level standards set forth by department leadership
Maintain a professional working relationship with colleagues at Markel
Qualification
Required
US Work Authorization required
Perform inbound and outbound collection calls to collect on outstanding balances
Assist in increasing internal collection efforts while reducing third party collection agency expenses
Maintain collection queue/portfolio to minimize the risk of bad debt exposure to Markel
Collaborate with internal customers to effectively handle disputes and other questions from external customers
Communicate timely and effectively via both email and phone with external and internal customers
Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines
Achieve prescribed productivity standards
Achieve prescribed accuracy standards
Contribute to team meeting service level standards set forth by department leadership
Maintain a professional working relationship with colleagues at Markel
Benefits
Competitive benefit programs
Health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave
Company
Markel
As the insurance operations within the Markel Group Inc.
Founded in 1930
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Keimig
President & Chief Executive Officer - Markel Surety Corporation
Richard Whitt
Retired, Co-chief Executive Officer
Recent News
2025-05-28
Company data provided by crunchbase