CAPS Check Unit Tech (Technician II) - Adult Protective Services jobs in United States
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NEOGOV · 4 hours ago

CAPS Check Unit Tech (Technician II) - Adult Protective Services

positionDenver, CO
timeFull-time
remoteHybrid
seniorityEntry Level
money$44K/yr - $55K/yr
date2+ years exp

NEOGOV is part of the State of Colorado's Department of Human Services, which provides leadership for services to older adults and at-risk adults. The CAPS Technician II processes checks of the CAPS data system to determine if individuals have a history of mistreatment against at-risk adults, ensuring compliance with statutory requirements and providing results to employers.

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Responsibilities

Research data in CAPS to determine whether an applicant has been substantiated of mistreating an at-risk adult
Reviews CAPS check registration requests to confirm that the requester is statutorily permitted to request CAPS Checks
Independently monitors performance outcomes through standardized reporting tools in CAPS
Other job-related duties as assigned or required

Qualification

Data analysisBackground screeningCAPSGoogle WorkspaceAttention to detailCustomer serviceIndependent workTime management

Required

Two (2) years of relevant experience application screening, eligibility determination, investigative services (APS/CPS/Law Enforcement), or general social service administration
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years

Preferred

Strong computer skills; ability to navigate technological systems efficiently
Previous experience with Google workspace and/or electronic records databases such as CAPS (the APS data system) or other similar case management records systems
High attention to detail
Experience working with and protecting highly confidential/sensitive information
Strong customer service skills
Strong ability/preference for independent work and repetitive tasks
Experience managing time well in deadline-oriented environments
Relevant years of state service experience

Benefits

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
Some positions may qualify for the Public Service Loan Forgiveness Program

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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