General Dynamics Information Technology · 3 hours ago
Systems Administrator Intermediate – TS/SCI Required
Honolulu, HI
Full-time
Onsite
Mid, Senior Level
$72K/yr - $98K/yr
7+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to various U.S. government agencies. The Systems Administrator Intermediate will be responsible for securing enterprise systems, performing software installations and upgrades, troubleshooting hardware and software issues, and ensuring optimal system performance.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Lead/Manage/Support: Perform software installations and upgrades to operating systems and layered software packages. Schedule installations and upgrades while maintaining compliance with established IT policies and procedures
Collaborate: Troubleshoot, isolate, and resolve complex hardware and software issues involving applications, operating systems, hardware, or network infrastructure, working closely with team members and agency customers
Drive: Monitor and tune systems for optimum performance levels, ensure data recoverability through managed backup and archive processes, and develop and promote standard operating procedures
Utilize: Conduct routine hardware and software audits, manage IT system infrastructure, and maintain a comprehensive database/library of hardware and software configurations along with supporting documentation
Perform systems administration of desktop and server systems connected to local and wide-area networks, including desktop system management of account monitoring, security updates, and OS installations
Provide support for IT systems’ implementation, troubleshooting, and maintenance
Ensure day-to-day operations, monitoring, and problem resolution for all client/server/storage/network/mobile devices
Deliver Tier 1 and Tier 2 support, including problem identification, diagnosis, and resolution, while escalating complex issues
Configure and manage operating systems, including UNIX and Windows, and install and maintain operating system and application software
Enhance operating system performance and reliability by implementing upgrades and optimizing configurations
Support hardware problem resolution and dispatch deployment, remaining actively involved in resolving major issues
Integrate new technologies into existing systems, handling transitions and migrations effectively and efficiently
Qualification
Required
Top Secret/SCI clearance level must currently possess
Top Secret SCI + Polygraph clearance level must be able to obtain
7+ years of related experience
US Citizenship required
Associate's Degree
Advanced troubleshooting skills for IT systems and infrastructure
Ability to provide detailed analysis and deliver feedback to agency management and customers regarding escalated tickets
Comprehensive knowledge of managing IT infrastructure components, operating systems, and application software
TS/SCI security clearance level
DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
IAT II 8570/8140 Baseline Certification: Security+ or equivalent
Computing Environment certification: MSCA 2016, Microsoft Azure Administrator, or equivalent (must obtain full AZ104 Microsoft Azure Administrator Certification within 180 days from the start date)
Daily support on-site at the customer location
Willingness and ability to attain a CI Polygraph for specific positions as required
Position may involve moderately strenuous activities such as lifting IT hardware, reaching, bending, or kneeling to plug in cables
Travel as needed to support mission objectives
Benefits
Comprehensive benefits and wellness packages
401K with company match
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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