CapEd Credit Union · 10 hours ago
Branch Manager II
Meridian Administration - MERIDIAN, ID 83642
Full-time
Onsite
Mid, Senior Level
3+ years expCapEd Credit Union is growing in the Treasure Valley and is looking for a Branch Manager II. This role promotes member financial well-being by ensuring the branch team provides the ultimate member experience and oversees day-to-day operations while collaborating with the Retail Team on innovative strategies.
BankingCreditEducationFinanceFinancial ServicesLendingNon Profit
Responsibilities
Oversees the day-to-day operations of the branch location, monitoring daily functions and ensuring staff are making appropriate decisions and operating within established credit union policies, procedures and applicable regulations
Oversees department training of current and new employees to ensure they are confident in job functions. Arranges needed training to overcome knowledge gaps and coordinates cross-department training
Coaches and motivates team members to achieve department goals and objectives including sales, service, production, and efficiency goals
Collaborates with multiple departments to prepare, review and submit standard reports, monitor performance errors, and review process and service efficiencies. Communicates company information and collaborative efforts with staff
Represents the branch as appropriate in its relationships with members, schools/groups, community events, suppliers, and other financial institutions. Prospects and on-boards new consumer and business memberships
Responsible for hiring, assessing performance, coaching and developing employees in adherence to HR policies and employment law. Ensures appropriate staffing and adherence to policy
Identifies gaps, makes recommendations, and collaborates with the AVP of Retail Services on procedures, techniques, and standards to implement new and/or improved ideas with the purpose of increasing effectiveness, service levels, and productivity of the department
Contributes to efficient Credit Union operations by performing other job-related duties as assigned
Maintains knowledge of all Credit Union products, services, and promotions
Qualification
Required
Three years to five years of similar or related experience
Excellent communication and interpersonal skills
Experience using computers and MS Office software
A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program
Company
CapEd Credit Union
CapEd Credit Union is an Idaho credit union supporting education with branches and ATMs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Erickson
President/CEO
Jaime Lewis
People Experience & Payroll Partner
Recent News
Idaho Business Review
2025-05-30
Idaho Business Review
2025-04-19
Idaho Business Review
2024-10-31
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