Practice Support Coordinator-GI/Hepatology - 138311 jobs in United States
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San Diego Supercomputer Center · 1 day ago

Practice Support Coordinator-GI/Hepatology - 138311

The San Diego Supercomputer Center is part of UC San Diego, which provides leading-edge care in patient care, biomedical research, education, and community service. They are seeking a Practice Support Coordinator for GI/Hepatology to oversee and provide leadership for administrative duties, including patient rooming and scheduling, while also serving as a resource for the department and participating in improvement efforts.

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Comp. & Benefits

Responsibilities

Oversees and provides leadership and training for all front and back-end duties such as rooming patients, Epic workqueue coaching, and other advanced administrative duties
Has oversight over his/her junior counterparts
Serves as a resource for the entire department
Initiates and participates in improvement efforts, which directly impact the practice
Creates and maintains staff scheduling, master template building and maintenance
Participates in timecard preparation
Creates and maintains monthly and ad hoc reports
Performs other related duties as assigned

Qualification

Epic experienceMedical insurance knowledgeReferral processesPMP CertificationTemplate ManagementBilingual English/SpanishHigh-level customer serviceGreen Belt Lean TrainingAmbulatory practice experienceTeamwork

Required

Four (4) years of previous related experience; skills, and extensive knowledge of practices
One (1) year of administrative lead and front office experience in a healthcare setting
Understands the functions of the GI IBD center
Ability to articulate physician's areas of expertise
Understands the external infusion authorization process
Understands the TAR process
Understands the authorization process for genetic testing
Experience in referrals and following specific scheduling protocols. Ability to register/schedule appointments by working between two systems
Proficient knowledge of computer programs to include Excel, PowerPoint, Graphs, Word, MS Teams
Possess the skills and extensive knowledge of practices in a clinic setting
Extensive knowledge of medical insurance, authorization, and referral processes as well as institutional contract matrix and institutional processes
High-level customer service and teamwork

Preferred

Bachelor's and/or MBA
PMP Certification
Experience in ambulatory practice call center environment
Epic experience
Template Management Experience
Specialty Clinic Experience
Green Belt Lean Training
Bilingual: English/Spanish

Company

San Diego Supercomputer Center

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SDSC enables science and engineering discoveries through advances in computational science and data-intensive, high-performance computing.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
National Science Foundation
2024-12-05Grant

Leadership Team

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Ilkay Altintas
Division Director, Cyberinfrastructure and Convergence Research and Education
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