Baylor Scott & White Health · 1 day ago
Product Manager - Transfer Center
Dallas, TX
Full-time
Hybrid
Senior Level
5+ years expBaylor Scott & White Health is seeking a Product Manager for their Transfer Center, responsible for leading product management and application strategy. This role focuses on aligning technology solutions with clinical workflows and service line priorities while managing relationships with various stakeholders.
FitnessHealth CareMedicalSports
Responsibilities
Build and maintain strong relationships with internal stakeholders, operational leaders and technical teams
Lead intake and planning for Transfer Center-related technology requests, ensuring requests are clearly defined, documented, and aligned with strategic priorities
Establish and reinforce best practices for backlog readiness, intake documentation, prioritization, and cross-team coordination
Ensure technical work is appropriately planned, sequenced, and ready to be pulled into sprint execution
Develop, maintain, and enhance relevant process documentation to support consistency and knowledge sharing
Lead cross-functional initiatives to improve processes and contribute to the ITSM roadmap, partnering closely with IS, operational leadership, and governance groups
Mentor/coach other Process Managers across the organization
Define, measure and monitor KPIs specific to the assigned processes
Perform other position appropriate duties as required in a competent, professional and courteous manner
Qualification
Required
Bachelor's or 4 years of work experience above the minimum qualification
5 Years of Experience
Epic Certification Required: Grand Central, Prelude
Strong leadership and relationship-building skills across clinical, operational, and technical audiences
Ability to navigate and manage complexity across multiple technologies, vendors, and stakeholder groups
Demonstrated success in product management, intake governance, and agile delivery environments
Excellent communication skills with the ability to translate clinical and operational needs into technical plans
Ability to balance strategic priorities with execution-focused delivery
Preferred
Prior experience in Service Management, ITIL or Service Now preferred
Project management experience - ideal, not required
Benefits
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Company
Baylor Scott & White Health
Baylor Scott & White Health is a non-profit health care system that research about the outpatient, and emergency treatment services.
10001+ employees
H1B Sponsorship
Baylor Scott & White Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (9)
2023 (6)
2022 (5)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
J
Jennifer Mitzner
Executive Vice President & CFO
Recent News
2025-12-09
Company data provided by crunchbase