NEOGOV · 11 hours ago
Supervising Staff Assistant
Ukiah, CA
Full-time
Onsite
Mid Level
$48K/yr - $58K/yr
4+ years expNEOGOV is seeking a Supervising Staff Assistant to support various departments within the County of Mendocino. This role involves supervising administrative and clerical functions, coordinating work processes, and providing support to professional staff members.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Carries out supervisory responsibility in accordance with policies, procedures and applicable laws including: interviewing, hiring and training, planning, assigning and directing work; appraising performance; making recommendations for and/or rewarding and disciplining employees; addressing complaints and resolving problems
Plans, organizes, assigns, reviews, and controls work production and activities, to include procedures, allocation of resources, problem resolution, and training of employees
Communicates, monitors and assists in the development of policies and procedures and standards for assigned area
Performs clerical and fiscal operations unique to department. Formats and types letters, memos, charts, labels, reports, contracts, forms, legal documents, or other correspondence containing complex terminology on a word processor or typewriter and proofs correspondence and related documents of staff; prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; relays and interprets administrative decisions, policies and instructions. Prepares various documents, reports, etc., for mass mailings
Answers telephones utilizing a multi-line system, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate person; interviews, screens, greets visitors and directs them to the appropriate area or individual; may answer various inquiries personally; provides information on departmental services and functions. Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax
Composes confidential correspondence and maintains files associated with the same in accordance with standard policies; answers various inquiries; explains policies and procedures and arranges appointments; processes routine and non-routine matters independently
Interacts with a variety of high-level individuals, both internally and within the community to provide information, disseminate departmental information and assists in resolving administrative issues
Coordinates and schedules appointments, meetings, or reservations at the request of staff; prepares the location, photocopies materials and prepares agendas; attends a variety of meetings and conferences, obtains information and disseminates to staff; takes, transcribes and/or distributes statements, minutes and notes from a variety of sources; maintains various inventories
Prepares and processes claims, purchase orders and/or vouchers by entering pertinent information into the computer and distributing and/or filing supporting documents. Receives money; issues receipts and prepares bank deposits; makes daily or weekly bank deposits. Prepares payroll time sheets and receives checks. Receives, reviews and processes requisitions, assuring accuracy and adherence to policy; tracks the issuance of various items including keys to County vehicles, office keys, cell phones. Prepares and mails invoices for permit fees; tracks and refers delinquent accounts to credit bureau for collection; issues permits to customers by assessing and researching needs and reviewing applications for accuracy
May assist in the formulation of the budget including: advises on choices, types, calculates, and coordinates completion; maintains budget records throughout year, balances and reconciles budget, and prepares quarterly financial reports; attends budget meetings/hearings
Relieves officials of routine administrative details such as checking operating reports for accuracy and conformance to policies and standards; monitoring and communicating departmental policies and procedures, and updating publications for final approval. Reports administrative and/or operational problems to supervisor
Performs specialized research and statistical work on assigned subjects for staff and management
May deal with sensitive and confidential personnel matters at the direction of senior level staff and/or the department director
May serve as backup for other positions within the department
Performs other related duties as assigned
Qualification
Required
High school diploma or G.E.D. equivalent; AND, four years of progressively responsible experience performing office duties that included typing, filing, developing reports, transcribing information and answering telephones; or an equivalent combination of training and education
One year of formal or informal lead work or supplemental course work in office management, supervision or related field is desirable
Valid Driver's License is preferred but not required. Some positions in this classification may require possession of a valid California driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Principles and practices of effective supervision and training
Administrative principles and practices including goal setting and implementation
Administration of staff and activities
Correct English usage, including spelling, grammar, punctuation, and vocabulary
Laws, policies, and procedures applicable to assigned work
External governmental bodies and agencies related to area of assignment
Standard business arithmetic, including percentages and decimals
Record keeping, report preparation, filing methods and records management techniques
General office procedures, policies and practices, as well as knowledge of computer application, hardware, and other general office equipment related to the performance of the essential functions of the job
Planning, organizing, assigning, directing, reviewing and evaluating the work of staff
Selecting and motivating staff and providing for their training and professional development
Typing from rough draft or printed text using a word processor or typewriter at a speed sufficient to perform the duties of the job
Analyzing and resolving office administrative situations and problems
Transcribing information from dictating equipment
Using tact, discretion, initiative and independent judgment within established guidelines
Communicating clearly and effectively, both orally and in writing, with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner
Operating and performing routine maintenance of general office machines
Read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc
Understand and carry out written and oral instructions, giving close attention to detail and accuracy
Rapidly and accurately take and transcribe oral or tape dictation using speedwriting, shorthand, or dictating equipment (at the discretion of the supervisor)
Establish and maintain effective working relationships with others
Draft and type correspondence
Add, subtract, multiply and divide whole numbers, common fractions and decimals
Deal with problems involving several concrete variables in standardized situations
Use independent judgment within established guidelines
While performing the essential functions of this job, the incumbent is regularly required to sit, use hands to finger, handle, or feel objects, to reach with hands and arms, and speak and hear
Lift and carry, push and/or pull, or move objects weighing up to 25 pounds
Benefits
Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.
Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund.
Mendocino County observes 11 paid holidays per year.
Employees are granted 24 – 48 hours of personal leave annually, depending upon Bargaining Unit.
Accrues at the rate of two weeks per year for three years.
Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.
Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year.
The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
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2025-10-31
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