NEOGOV · 12 hours ago
Program Manager - Economic Development
Eureka, CA
Full-time
Onsite
Mid, Senior Level
$43.07/hr - $55.27/hr
5+ years expNEOGOV is looking for a Program Manager to oversee the Economic Development Division within the County of Humboldt. The role involves planning, organizing, and managing staff to provide direct services to targeted populations, ensuring compliance with program goals and objectives, and overseeing program operations and staff performance.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Plans, organizes, and manages the work of staff supporting a program which provides direct services to diverse populations/groups within the community, or within the County
Ensures that the program is staffed with qualified individuals by resolving performance problems, documenting performance according to policy; training and developing staff; and assisting in the selection, hiring, and promotion of staff; provides guidance to subordinate supervisors regarding personnel matters
Manages the program’s daily work activities and operations, directly or through subordinate supervisors, by establishing performance levels, communicating goals and performance expectations, and monitoring and reviewing work to ensure conformance to established policies and procedures, and standards for quality and timeliness
Assesses service delivery and communicates findings to upper management; implements changes to improve efficiency and service quality; maximizes effectiveness of program operations and ensures alignment with the department’s mission; recommends and implements goals and objectives, policies, procedures, work standards, and internal controls
Directs the collection and compilation of data and narratives for program evaluation; prepares reports for submission to County management and oversight agencies on program metrics and outcomes; takes action on program evaluation outcomes as directed by management
Directs and participates in resource acquisition and management; ensures that facilities used for program meet compliance requirements
Develops, communicates and implements program action and/or operational plans and creates resources for organizations or individuals participating in program execution; conducts program training, drills and other methods to ensure participants are properly trained and understand their role(s) within program operations
Interprets laws and regulations to determine relevancy to program operations and services; affirms program compliance, or recommends measures to ensure, compliance with laws and regulations
Prepares a variety of administrative and technical reports, as well business correspondence and presentations; presents reports and to internal and external stakeholders; conducts outreach presentations to community and advocacy groups
Serves as a staff resource by providing consultation and guidance to staff or other County management and employees with respect to service delivery or operational effectiveness issues
Assists in development of the budget for assigned program by preparing cost estimates and projections and performs ongoing monitoring of expenditures to ensure compliance with budget provisions
Works with internal County staff and external agencies, community groups, contractors, and other public and private organizations to determine needs for shared services and collaborative projects, or the provision of services by contracted agencies
Ensures that information regarding services and policies is provided accurately and thoroughly to interested parties and responds to sensitive complaints from the community and County staff
Attends and participates in professional group meetings; may serve as a committee chair or facilitator; stays abreast of new trends, innovations and best practices in the area of assignment
Qualification
Required
Equivalent to a bachelor's degree from an accredited college or university with major coursework related to the assigned program area
five (5) years of increasingly responsible experience in a program related to the assignment, two (2) years of which should be in a supervisory capacity
Must possess a valid US driver's license upon date of application. Must obtain California driver's license following hire date per California DMV regulations
Knowledge of: Principles and practices of employee supervision, including planning and assigning work, performance review and evaluation, discipline, and the training of staff in work procedures
Knowledge of: Principles and practices of leadership
Knowledge of: Operations and services provided within assigned program area, as well as its stated mission, scope and priorities
Knowledge of: County, department, and program-specific policies and procedures
Knowledge of: Principles and practices of program management including planning, development, implementation, and evaluation
Knowledge of: Basic principles and practices of budget development and monitoring
Knowledge of: County socioeconomic and cultural demographics
Knowledge of: Methods and techniques of communicating with diverse populations
Knowledge of: Emergency management principles and practices
Knowledge of: Public speaking principles
Knowledge of: Methods and techniques of assessing community needs in assigned program area
Knowledge of: Resources within the community available to program clients
Knowledge of: Applicable federal, state and local laws, regulatory codes, ordinances and procedures relevant to assigned areas of responsibility including confidentiality laws
Knowledge of: Principles and practices of complex recordkeeping and documentation
Knowledge of: Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly
Knowledge of: Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff
Knowledge of: The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Knowledge of: Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed
Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner
Ability to: Develop and implement goals, objectives, practices, policies, procedures, and work standards
Ability to: Effectively manage and administer program operations and activities
Ability to: Adapt to changes in priorities or resources that impact pre-established timelines and courses of action
Ability to: Maintain awareness of the functioning and status of multiple work groups or program areas simultaneously
Ability to: Navigate a large organization and its competing priorities for effective program management
Ability to: Delegate work assignments and appropriate level of responsibility to employees in order to ensure the completion of work assignments and projects
Ability to: Identify, analyze, and evaluate situations or problems to determine appropriate courses of action
Ability to: Work with internal and external stakeholders to identify community care needs in assigned program
Ability to: Ensure the maintenance and retention of complex records, files, reports, and other documents
Ability to: Generate a variety of business documents including letters, memoranda, reports, and other written material
Ability to: Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed
Ability to: Effectively represent the department and the County in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals
Ability to: Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments
Ability to: Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines
Ability to: Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks
Ability to: Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax
Ability to: Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work
Benefits
Health Insurance
Dental: Full premium coverage for employees and all dependents
Vision: Full premium coverage for employees and eligible dependents
Life Insurance
Longevity Pay
Educational Reimbursement
Deferred Compensation
Employee Assistance Program
Bus Pass Program
Supplemental Life Insurance with guaranteed issuance period at time of hire
Flexible Spending Accounts
15 paid holidays per year (specific dates as defined in their specific Memorandum of Understanding (MOU), including 2 personal holidays)
12 sick days per year with an unlimited cap on sick day accumulation
10 days of administrative leave per fiscal year
Public Service Loan Forgiveness certified employer
Incentive pay, such as on-call pay, shift differential pay, locked facility pay, or annual uniform allowance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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