Endeavor Health · 4 months ago
Manager, IT Engineering & Technical Services - Network Engineering
SRO Corporate Center Warrenville 4201 Winfield Road
Full-time
Hybrid
Senior Level
$58.50/hr - $90.68/hr
7+ years expEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality care. The Technical Manager of IT Engineering - Network Engineering is responsible for designing, implementing, and maintaining the network infrastructure across all facilities, while leading a team of engineers and managing vendor relationships to ensure high availability and security.
CommunitiesHealth CareMedicalTherapeutics
Responsibilities
Manages and drives the end-to-end activities for the Network Engineering Domain while developing and leading teams for high performance outcomes by providing support and guidance for solution implementation including planning, technical setup, building, testing, training, deployment, optimizing, and support. Provides capability oversight activities such as capital (CapEx) and operating (OpEx) budgets, policy and procedure development and maintenance, talent management and acquisition, vendor contracting and management, sustaining relationships with operational stakeholders, governance activities, and other duties as assigned
Assists in the development of and executes the capability strategy for Network Engineering for the system, including objectives, plans, roadmaps, and policies, so as to develop and deliver innovative technical solutions and systems in support of enterprise goals
Manages the continued modernization and lifecycle management of the Endeavor Health’s Cisco Wired and Wireless Network infrastructures, inclusive of overall design, project management and implementation across all facilities as initiatives are identified
Executes continual analysis of network system needs throughout the Enterprise This is inclusive of requirements analysis, product evaluations and selection, vendor selection, design, implementation, product / platform lifecycle and on-going support
Planning, implementation, and establishment of operational and maintenance programs to deliver best-in-class next generation network infrastructure. This includes optimizing all aspects of the network eco-system, including performance, resiliency, availability, resource utilization, monitoring and innovation. This person will drive implementation of standards and lifecycle processes working in concert with their network engineers and colleagues within IT Engineering and Technical Services Division
The management of a large and diverse, multi-site network platform and related security appliances, inclusive of Firewalls, Load Balancers, and advanced threat protection product suites
Manages LANs, WANs, wireless networks, VPNs and overall data center and health system connectivity
Ensure all network services meet or exceed defined service level agreements (SLAs) and key performance indicators (KPIs)
Manages and drives the successful day-to-day operations of the network engineering staff by working with his/her direct reports in the management of network security, wireless technologies, and network design; tracks and reports network engineering metrics
Reviews and identifies any necessary metrics to recommend improvements across the network including voice, data and video services
Team Management of Network Engineering Domain - Is accountable for the development of direct reports by helping them set and achieve goals for their career growth; fosters an inclusive environment that values differences and creates a sense of belonging and appreciation for team members
Lead, mentor, and grow a high-performing team of network engineers
Foster a culture of collaboration, accountability, and technical excellence
Overall accountability for solution delivery for all systems/platforms within Network Engineering
Works with their leadership on all project requests, inclusive of the scoping, funding, hardware/software selection and acquisition, financial management, prioritization, implementation, coordination and on-going support and maintenance
Assists in the financial planning and management for network engineering , inclusive of CapEx (Capital) and OpEx (Operational) costs, for all hardware and software needs of the division, including three-year roadmap projections
Defines standard processes for the design, implementation, maintenance, and reporting of network engineering to drive continuous improvement and proactively manages critical incidents and problems
Manages the relationships with all involved vendors, authors Request for Proposals (RFPs) and Service Level Agreements (SLAs) to ensure complete vendor understanding of the required deliverables, timeline, cost, quality, and documentation of the deliverables for RFPs, SOWs, and SLAs
Managing and coordinating all project phases and associated delivery of one or more solutions. The phases include: prototyping (PoC), design, integration, testing and implementation initiatives. This position will focus on the delivery of new solutions as well as major enhancements to existing platforms/systems
Collaborating with application and operational counterparts to ensure advanced planning occurs to meet the needs of the Health System’s strategic objectives
Advising their leadership on the status of assigned areas and in setting the overall technical strategy
Develop strategy and tactics to achieve network and responsible platforms with 99.999% reliability
Supporting systems, platforms and networks that require the highest availability (24x7)
Maintain knowledge and application of Endeavor policies and procedures that apply to job and area of responsibility
Establish working relationships with clinical operational personnel, especially senior department management and clinicians
Set and ensure goals and implementation dates are achieved
Identify potential problems or barriers for all assigned project teams and communicates to senior management in a timely manner
Monitor their team’s status and ensure that appropriate project monitoring tasks are implemented and utilized
Operate with limited oversight by their direct leadership
Track major issues by team and across project teams to ensure that they are resolved in a timely manner
Assist Application project managers/leaders in definition of project scope, identification of alternatives, assembly of estimates, hardware/software requirements, project plans, and allocation of resources
Working within their team and with their direct leadership to handle personnel issues - including performance evaluations, hiring, disciplinary action and training needs
Qualification
Required
Bachelor's degree or equivalent work experience
Seven or more years of experience in the technical platform management inclusive of designing, implementing and supporting platforms in medium to large environments
Five or more years of management responsibility of overseeing technical teams responsible for platform and system design, implementation and support
Preferred
Degree in Computer Science, Engineering or Information Systems a plus
Network engineering certification such as CCNA or CCIE a plus
Proven experience supporting large-scale network implementations and upgrades and delivering reliable and quality network services
Is an effective communicator with the ability to interact with a wide variety of stakeholders and with experience presenting the business side of technical topics to non-technical audiences
Strong leadership characteristics, demonstrates self-confidence and is always able to articulate issues
Ability to work and communicate effectively with all levels of management throughout the organization
Ability to develop positive working relationships and a strong rapport with team members; demonstrated experience in leading technical teams
Ability to instruct team members on the technical structure of the areas supported and ensures ongoing development of the team
Managerial skills that empower and develop others; is sensitive to others and fosters teamwork
Technical knowledge of networking protocols and hardware, firewalls, load balancers, network security, integration, operating systems and conversions
Familiarity with vendor product suites from Cisco, F5, Palo Alto, etc
Working knowledge of Cisco data center networking technologies such as ACI and UCS
Experience in network segmentation (macro and micro) as well as hyper-segmentation
In-depth understanding of routing protocols, LAN technologies (including VLANs, STP, VXLAN), WAN technologies (including virtual routing and forwarding contexts, VRFs), wireless technologies, Ethernet VPN (EVPN), site-to-site VPN, remote access connectivity, dark fiber and Ethernet delivery, firewall technologies (e.g., Cisco, PaloAlto, etc.); system design and architecture, Quality of Service (QoS), load balancers, forward/reverse proxies, Voice over IP (VoIP) supporting technology, and converged voice to administrative network services to deliver and administer best-in-class network services
Experience implementing, integrating, and managing network to connect public and private cloud platforms
Functional Knowledge of Enterprise Network including but not limited to SDWAN, Routing, Switching, DNS / DHCP management (e.g., Infoblox); WIFI; Load Balancing (e.g., F5); security (e.g., VPNs, Cisco ISE, Web Application Firewalls, segmentation, etc.), web proxy, network management solutions (e.g., Cisco DNA, Panorama, etc.); compliance, vulnerability management, patch management, restoration, architecture, dark fiber and Ethernet delivery, monitoring and lifecycle management, etc
Knowledge of Security best practices, not only with the Networking Domain, but across Information Technology
Ensure compliance with internal policies and external regulations (e.g., SOX, HIPAA, PCI-DSS)
Experience should include responsibilities in areas such as high availability, disaster recovery, backup systems, security, data center operations, and hardware planning
Configuration Management Database (CMDB) and asset management knowledge with experience within ServiceNow a plus
Healthcare Information Systems knowledge is a plus
Benefits
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Company
Endeavor Health
Endeavor Health is a health system helping community health and wellbeing, advancing health equity, and supporting local economic growth.
10001+ employees
H1B Sponsorship
Endeavor Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
$2MKey Investors
U.S. Department of Justice
2024-12-16Grant· $2M
Leadership Team
Laura Morgan
System Vice President, Chief Compliance Officer
Brad Bennett
System Assistant Vice President, Venture Partnerships and Funding
Recent News
2026-01-06
2025-12-10
Company data provided by crunchbase