LeadStack Inc. · 1 month ago
Product Delivery Manager III
LeadStack Inc. is an award-winning staffing services provider, recognized for its contingent workforce solutions. The Product Delivery Manager III is responsible for transforming ambiguous business needs into well-defined problem definitions, leading customer research, and managing stakeholder alignment to ensure successful project outcomes.
Business DevelopmentInformation TechnologyRecruitingStaffing Agency
Responsibilities
Convert vague business problems into fully defined opportunities with customer + business + regulatory framing
Produce “shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization
Works with the Senior Manager of Product to create ROI models (when needed)
Translate scattered backlog into strategic themes
Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback
Leverage call center data, QM analytics, and operational insights to validate root causes
Works with Senior Manager of Product to identify regulatory constraints affecting the solution space
Product service blueprints, journey maps, business rule definition and low-fidelity prototypes
Aligns with Domain PMs to understand end-to-end journey impacts and constraints early
Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope
Ensure all discovery artifacts are aligned before transitioning work to estimation or execution
Qualification
Required
Bachelor Degree in applicable profession, business, or technical discipline or an equivalent combination of education, training, and experience
Possesses seven to ten years of experience
5+ years in Discovery, UX Research, Product Strategy, and Service Design
Strong skills in blueprinting, journey mapping, and early-stage prototyping
Ability to translate user needs and operational insights into business value
Strong synthesis, facilitation, and problem-facing capabilities
Preferred
Experience in large, complex, and regulated enterprises (preferred)