NEOGOV · 5 hours ago
Behavioral Health Case Manager I/II - MIST
Eureka, CA
Full-time
Onsite
Entry, Mid Level
$20.69/hr - $30.53/hr
2+ years expNEOGOV is an organization within the County of Humboldt seeking a Behavioral Health Case Manager I/II for their Mental Health Division. The role involves providing mobile crisis response and case management to individuals experiencing behavioral health crises, while coordinating support services and resources for clients and their families.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Monitors, supports and assists clients on a regular basis in developing or maintaining the skills required to achieve independent living status; arranges for money management and educational, socialization, rehabilitation and other social services
Works closely with clinicians and other treatment team members to implement and monitor plans for each client including economic, vocational and physical health and resocialization needs, least restrictive living environment, and individual treatment requirements; and serves as case coordinator for assigned patients or clients, as needed
Provides support and assistance in crisis intervention situations and coordinates or arranges for needed services
Advocates for clients and encourages community resource providers and human services agencies to assist clients in their movement toward independent living; in conjunction with team members, develops community re-entry plans for Behavioral health clients; establishes specific linkages with local agencies and community resources to maximize the effectiveness of the case management system
Evaluates, advocates, and refers services for clients in outpatient, jail, or other locked facilities
Assesses the adequacy and appropriateness of client living arrangements and assists in securing alternative living arrangements when necessary
Evaluates board and care facilities for level of care and continuing program eligibility; provides supportive services to board and care staff, treatment plan development and acts as a liaison at the client level
Provides supported employment services to assist clients in obtaining and maintaining employment in the community; assists clients with obtaining vital documents, such as, birth certificates or other forms of identification
Works closely and cooperatively with the County Public Guardian, as needed; assists in facilitating and maintaining conservatorship arrangements; provides supportive documentation and testifies in court as required
Maintains accurate records in compliance with state and local requirements; documents client progress, problems and client response
Transports or provides access to public transportation to clients to attend appointments, shopping, or travel to other facilities to ensure the appropriateness of care and housing
Provides functional direction and oversight to student interns, as needed or assigned
Works closely with parents, caregivers and other child and family team members to support children and youth meeting client plan goals
Performs other related duties as assigned
Qualification
Required
Equivalent to an associate degree in social work, behavioral health, or a related field
Two (2) years of experience providing case management related services in a social or health and human services program
Two (2) years of experience performing increasingly responsible case management work at a level equivalent to the County's class of Behavioral Health Case Manager I
Possession of a valid US driver's license upon date of application
Must obtain California driver's license following hire date per California DMV regulations
Knowledge of principles and methods of Behavioral health case management particularly as related to assessment of ongoing client needs
Knowledge of techniques for dealing with children, youth or adults with behavioral health struggles and/or their families
Knowledge of basic medical and psychiatric terminology
Knowledge of community resources and service agencies
Knowledge of standard medical recordkeeping, and the processing and maintenance of required documentation
Knowledge of standard office administrative practices and procedures
Knowledge of basic principles of training and instruction
Knowledge of laws and regulations concerning board and care facilities
Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Knowledge of modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed
Ability to engage in relationships that are authentic, caring, respectful and inclusive so as to be responsive to the needs of the staff and community we serve
Ability to assess ongoing case management needs for those with behavioral health struggles in board and care, other after-care settings and locked facilities including the jail
Ability to develop effective client care plans to facilitate client maintenance
Ability to perform crisis intervention, respond promptly to client emergency situations and take effective action
Ability to provide support for a variety of chronically mentally ill clients
Ability to document detailed client histories and maintain accurate records and files
Ability to prepare clear and concise records, correspondence and other written materials
Ability to exercise sound independent judgment within established guidelines
Ability to establish and maintain effective working relationships with those contacted in the course of the work
Ability to assess board and care homes for level of service
Ability to effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks
Ability to communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work
Must possess mobility to work in a standard office, out-patient, clinic, jail or juvenile facility, or other community based setting
Use standard office equipment, including a computer, and to operate a motor vehicle to visit various County and meeting sites
Vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone
Standing in and walking between work areas is frequently required
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment
Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information
Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment
Employees work in an office, out-patient, clinic, jail or juvenile facility, or other community-based environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances
Employees may interact with clients with behavioral disorders/erratic and assaultive behavior, including those which require emergency crisis intervention
Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures
Some departments may require pre-employment screening measures before an offer of employment can be made (i.e. background screening, physical examination, etc.)
Benefits
Health Insurance
Dental: Full premium coverage for employees and all dependents
Vision: Full premium coverage for employees and eligible dependents
Life Insurance
Longevity Pay
Educational Reimbursement
Deferred Compensation
Employee Assistance Program
Bus Pass Program
Supplemental Life Insurance with guaranteed issuance period at time of hire
Flexible Spending Accounts
1 – 3 completed years of service = 12 days (192-hour cap)
4 – 10 completed years of service = 15 days (240-hour cap)
11 – 15 completed years of service = 20 days (320-hour cap)
16 – 20 completed years of service = 25 days (400-hour cap)
21+ completed years of service = 30 days (480-hour cap)
Employees earn 15 paid holidays per year (specific dates as defined in their specific Memorandum of Understanding (MOU)), including 2 personal holidays.
Employees earn 12 sick days per year with an unlimited cap on sick day accumulation.
The County is a Public Service Loan Forgiveness certified employer.
County employees may be eligible for additional incentive pay, such as on-call pay, shift differential pay, locked facility pay, or annual uniform allowance, as defined in their specific MOU.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase