Bluegrass International Trucks, Buses, RV's, & Idealease · 10 hours ago
Diesel Service Technician
Bluegrass Truck, Bus, RV is seeking a Diesel Service Technician to provide exceptional service to customers. The role involves maintenance, inspection, and repairs of diesel vehicles while ensuring high standards of customer satisfaction and technical proficiency.
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Responsibilities
Obtain and maintain 100% Certified Technician Status with LMS, Cummins and other OEM’s as required. Attend hands-on classes as required
Strive for a 90% or higher proficiency average
Conduct self in a professional manner while demonstrating a strong work ethic
Perform repairs correctly and efficiently
Disassemble and reassemble in proper sequence so that another tech can easily follow your work
Foster the Service “Team” attitude by interacting with others in a positive manner
Ability to work daily and overtime as required
Ability to assist in other work-related areas as requested
Review customer’s concerns and recent service history to gain a greater understanding of the vehicle complaint and concerns
Use online International and other OEM resources, (i.e. FCAP, EDS, Edith) to diagnose concerns
Monitor and communicate professionally with IKnow, EDS and other OEM case files
Obtain required information and documentation to initiate and successfully file warranty claims
Perform a courtesy inspection of every vehicle
Communicate any repair/preventative maintenance needed which is not noted on the work order. Always identify the three “C’s” - Complaint, Cause, Correction
Determine necessary parts and labor needed to complete repairs and ensure customer is aware of all repairs and charges
Verify all service work has been performed and completed with the highest possible standard of quality
Advocate open communications between shift technicians to ensure an efficient flow of information
Promote a safe (i.e. eye protection, etc.) and clean work environment
Ability to be insurable, drive a vehicle, and obtain and maintain a CDL (if required by location) with appropriate endorsements
Promote the proper use, care and storage of company tools and equipment
Other duties as assigned
Qualification
Required
Obtain and maintain 100% Certified Technician Status with LMS, Cummins and other OEM's as required
Attend hands-on classes as required
Strive for a 90% or higher proficiency average
Conduct self in a professional manner while demonstrating a strong work ethic
Perform repairs correctly and efficiently
Disassemble and reassemble in proper sequence so that another tech can easily follow your work
Foster the Service 'Team' attitude by interacting with others in a positive manner
Ability to work daily and overtime as required
Ability to assist in other work-related areas as requested
Review customer's concerns and recent service history to gain a greater understanding of the vehicle complaint and concerns
Use online International and other OEM resources, (i.e. FCAP, EDS, Edith) to diagnose concerns
Monitor and communicate professionally with IKnow, EDS and other OEM case files
Obtain required information and documentation to initiate and successfully file warranty claims
Perform a courtesy inspection of every vehicle
Communicate any repair/preventative maintenance needed which is not noted on the work order
Determine necessary parts and labor needed to complete repairs and ensure customer is aware of all repairs and charges
Verify all service work has been performed and completed with the highest possible standard of quality
Advocate open communications between shift technicians to ensure an efficient flow of information
Promote a safe (i.e. eye protection, etc.) and clean work environment
Ability to be insurable, drive a vehicle, and obtain and maintain a CDL (if required by location) with appropriate endorsements
Promote the proper use, care and storage of company tools and equipment
Company
Bluegrass International Trucks, Buses, RV's, & Idealease
Bluegrass International Trucks, Buses, RV's, & Idealease is your one and only premier dealer in Central Kentucky, with locations in Georgetown, Somerset, and London.
Funding
Current Stage
Growth StageCompany data provided by crunchbase