Generac · 1 month ago
Technical Field Service Representative II
Phoenix, AZ - USA
Full-time
Onsite
Mid Level
4+ years expEnergy Systems, a leader in industrial power solution sales, service, and rentals, is seeking a Technical Field Service Representative II. This role is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales commissioning support of Generac industrial products, requiring up to 50% travel.
Electrical DistributionElectronicsEnergyManufacturing
Responsibilities
Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators
Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed
Perform scheduled preventative maintenance service and/or repairs of generators
Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs
Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner
Stay current on National Fire Protection Association and State regulations for Emergency Power Supply Systems
Create reports for all work performed in FieldServio
Communicate report findings through but not limited to phone calls, emails and in person communication
Conducting equipment commissioning for the industrial and MPS products
Qualification
Required
High School Diploma
Valid Driver License
4 years servicing and troubleshooting of Emergency Power Supply Systems (EPSS)
Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
Working knowledge of Engine maintenance and troubleshooting of natural gas fuel systems
Knowledge of power generation; light tower, pumps, and heating products
Working knowledge of diesel or gaseous engines
Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision
Working knowledge of transfer switch operations
Ability to obtain and maintain Generac certification in the air-cooled and protector series courses
Spark Ignited knowledge
Excellent conflict and resolution skills
Ability to lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away
Ability to work in varying weather conditions including extreme heat, snow, and ice
Ability to obtain a DOT Medical Card and have the ability to drive a heavy-duty truck on a daily basis
Preferred
Associate degree in Electrical Engineering or Mechanical Engineering
6 years servicing and troubleshooting of Emergency Power Supply Systems (EPSS)
Company
Generac
Generac is the total energy solutions company powering a smarter world.
5001-10000 employees
H1B Sponsorship
Generac has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (17)
2023 (14)
2022 (17)
2021 (7)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$300MKey Investors
GRIP ProgramUS Department of Energy
2024-10-21Grant· $50M
2024-07-17Grant· $200M
2023-10-27Grant· $50M
Leadership Team
Aaron Jagdfeld
President & CEO
Anne Hoskins
SVP Policy and Market Development-- Energy Technology
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-05
2025-11-11
Company data provided by crunchbase