Business Enablement Support jobs in United States
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Donnelly & Moore Corporation · 1 week ago

Business Enablement Support

Donnelly & Moore Corporation is seeking a Contractor for their Business Enablement team. The role involves managing and streamlining intake processes, documentation, and conducting basic analysis tasks to support the team effectively.

ConsultingCyber SecurityInformation TechnologyRecruiting

Responsibilities

Draft and maintain business process documentation, intake forms, and meeting notes
Organize and standardize templates for BRM deliverables
Categorize requests based on predefined criteria (e.g., business domain, urgency)
Summarize findings for BRM team review
Produce simple visualizations and reports (e.g, Excel, dashboards) to depict request trends and patterns
Identify opportunities for process improvement based on observed intake patterns
Monitor intake channels (e.g., email, ServiceNow) for new requests
Perform initial review of incoming requests for completeness and clarity
Route requests to appropriate BRM team members or support teams
Track request status and follow up as needed to ensure timely resolution
Perform basic data entry as required

Qualification

Microsoft Office SuiteWritten communicationVerbal communicationBasic analytical skillsData visualization toolsEnterprise IT Service ManagementDetail-orientedOrganizational skillsProject management concepts

Required

Strong written and verbal communication skills
Detail-oriented with ability to organize and structure information clearly
Basic analytical skills (e.g., ability to interpret request details and categorize)
Comfortable working independently and remotely
Familiarity with productivity tools (e.g., Microsoft Office Suite, SharePoint, Teams)
Interest in business analysis or enterprise processes

Preferred

Familiarity with Enterprise IT Service Management tools (e.g., ServiceNow)
Understanding of project management concepts, practices, and nomenclature
Basic experience with data visualization tools (e.g., Power Bi)

Company

Donnelly & Moore Corporation

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Donnelly & Moore is a highly regarded IT consulting and recruiting firm serving the New York tri-state area.

Funding

Current Stage
Growth Stage

Leadership Team

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Eileen Guzzo
President & CEO
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Company data provided by crunchbase