Stevens Transport · 11 hours ago
National Logistics Account Manager
Dallas, TX
Full-time
Onsite
Mid Level
3+ years expStevens Transport is a logistics company seeking a National Logistics Account Manager responsible for ensuring truckload coverage for customer-awarded freight and securing additional opportunities. The role focuses on growth and retention of dedicated opportunities while maintaining service integrity and performance standards.
LogisticsTransportation
Responsibilities
Communicating with assigned customer base as the single point of contact and build relationships
Working with other internal departments to balance capacity and freight including teams of analysts
Soliciting additional freight opportunities that eliminate empty miles when necessary
Researching and attempting to remedy service issues daily
Tracking and tracing shipments and providing superior service record with on-time performance for 95% or better
Relaying excess load availability to Brokerage and Rail divisions
Reviewing EDI data for accuracy before releasing verifications to the customer
Responsible for close oversight of all internal activities that impact service obligations
Maintaining key carrier performance indicators
Navigating all customer requests including those that may come last-minute upon the supply chain delivery timelines
Management of bookings and provide resolution of delayed pickup/delivery, billing, etc
Qualification
Required
3+ years of experience in business development, sales, or transportation operations
Intermediate proficiency in Microsoft Excel functions
Ability to handle high volumes of inbound/outbound email and understanding capacity and network
Extremely organized and communicative multiple stop deliveries
Ability to perform in a deadline-driven environment with rapidly changing priorities
Preferred
Ability to service multi-million-dollar accounts, support new and existing sales opportunities
Experts in specific KPI contract details per client and awards
Some familiarity with AS/400 operating system
Benefits
Medical, Vision, Dental, Supplemental, and Life Insurances available
401(k) retirement plan and quarterly match
Company
Stevens Transport
Stevens Transport has a rich history as an asset-based industry leader in refrigerated transportation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Richie Henderson
Chief Financial Officer
Heather Hellebusch, SPHR SCP
Vice President Human Resources | CPO
Recent News
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