Cellular Sales · 1 day ago
Call Center Representative
Oklahoma
Full-time
Onsite
New Grad, Entry Level
$2,950/mo - $3,950/moCellular Sales is a market leader in mobile technology consulting, committed to providing a family-like culture for its team. The Call Center Representative will support the sales force by managing customer interactions, resolving issues, and maintaining documentation to ensure smooth operations across the organization.
Telecommunications
Responsibilities
Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes
Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints
Coordinate and supply necessary documentation within online reporting trackers as needed
Utilize internal systems to access and research customer accounts and history
Confer with customers by telephone to provide information about products or services
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken
Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems
Qualification
Required
High School diploma or equivalent required
Preferred
Proficiency in Excel highly preferred
Benefits
Medical
Dental
Vision
401(k)
Sick days
Short-term disability
Long-term disability
Flexible savings accounts
Paid holidays
Life insurance
Monthly Sales Contests up to $500 bonus on top of commission
Fun team selling environment/office space
Company
Cellular Sales
Cellular Sales is a people-first Verizon Authorized Retailer committed to service, growth, and genuine connection.
Founded in 2020
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dane Scism
CEO/founder
Company data provided by crunchbase