NEOGOV · 6 hours ago
Health Through Housing (HTH) Referral and Community Coordinator (PPM II)
Chinook Building 401 5th Avenue Seattle, WA
Full-time
Hybrid
Mid Level
$47.01/hr - $59.59/hr
3+ years expKing County's Department of Community and Human Services (DCHS) is committed to providing equitable opportunities for community health and connection. They are seeking a Health Through Housing (HTH) Referral & Community Coordinator to manage referral operations for supportive housing aimed at reducing chronic homelessness in King County, while also engaging with community stakeholders and ensuring compliance with housing initiatives.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Ensure housing operators' compliance with operating procedures and HTH Implementation Plan requirements related to community engagement and local and regional referral. Proactively identify areas for continual process improvement and, when necessary, lead those improvements
Independently work to identify potential community-based partners(such as non-profits and human service agencies) in each HTH jurisdiction and build operational partnerships with those interest-holders, sometimes involving formal agreements
Independently work to identify and build relationships with community-based champions of the HTH model within each HTH jurisdiction. Organize and mobilize champions for involvement in good neighbor processes and other community engagement opportunities
Screen incoming referrals for HTH eligibility for some HTH properties and occasionally facilitate case conferencing meetings in order to fill designated local referral units, surface and troubleshoot process issues, and ensure alignment with racial equity goals of the HTH initiative
Act as subject matter expert and primary contact for any public or partner inquiries related to HTH referral and community engagement. Develop and monitor Microsoft forms, a referral-specific email inbox, and other public-facing tools as needed
In coordination with Performance, Measurement and Evaluation (PME) staff, identify and track key performance indicators such as referral volume, source and demographics, vacancy rates, referral disposition, and other operational data points
Support the Compliance auditing process by evaluating operators based on various quality metrics
Build strong working relationships and maintain open communication with key staff at King County Regional Homelessness Authority (KCRHA) and host city governments and serve as the primary point of coordination between the Health Through Housing initiative and Coordinated Entry
Qualification
Required
At least three years of previous professional and/or volunteer experience serving vulnerable populations, examples of which include survivors of gender-based violence, immigrants and refugees, persons with disabilities, persons living in poverty, persons disproportionately impacted by the criminal legal system, and people experiencing homelessness- within all of which Black, Indigenous and People of Color (BIPOC) communities are overrepresented
Demonstrated understanding of equity and social justice concepts and the effects of place, race and systems-based inequities in relation to homelessness in King County. Ability to apply an equity and social justice approach to all areas of the work including interpersonal communication, self-identity, and team dynamics
Self-starter with experience in highly collaborative, cross-functional teams or in similar working environments
Ability to work independently, identify goals, develop strategies to achieve them, and drive for results with minimal guidance
Knowledge and strong belief in 'Housing First' philosophy and strategies
Ability to effectively facilitate meetings and generate discussion among diverse stakeholder groups, driving toward consensus
Critical thinker and problem solver with the ability to anticipate challenges and proactively integrate those insights into program design, and implementation, and continuous improvement
Demonstrated ability to handle conflict and difficult interactions with discretion and diplomacy
Ability to read, retain and recall details and functional knowledge of lengthy procedural manuals such as HTH Operator Handbook and the HTH Implementation Plan
Working knowledge of community-based programs and resources available in King County within the realm of health and human services
Excellent written and oral communication skills that can be applied to tasks including correspondence, development of standard operating procedures, and public speaking
Ability to meet work deadlines, stay on task with frequent interruptions and balance sometimes competing priorities
Must have the ability to attend frequent meetings at various locations throughout King County in a timely fashion
Preferred
Familiarity with the homeless services and housing landscape in King County, including working knowledge of King County's Coordinated Entry (CE) process and Homeless Management Information System (HMIS)
Experience with homeless outreach and/or supportive housing at the direct service level
Personal or professional experience with community organizing, advocacy, or relations, particularly around contentious or high-profile issues
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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