Cellular Sales · 20 hours ago
Call Center Representative
Texas
Full-time
Onsite
Entry Level
2+ years expCellular Sales is a growing company that serves as Verizon’s premier retail partner, providing exceptional customer experiences. The Call Center Representative role involves supporting the sales force by generating leads, handling customer inquiries, and improving existing procedures.
Telecommunications
Responsibilities
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Qualification
Required
High School diploma or GED
Positive attitude
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Preferred
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Benefits
The highest in the wireless industry
Company
Cellular Sales
Cellular Sales is a people-first Verizon Authorized Retailer committed to service, growth, and genuine connection.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dane Scism
CEO/founder
Company data provided by crunchbase