The Patrick Dealer Group · 1 day ago
Internet Sales Representative
Schaumburg, IL
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrPatrick Dealer Group is one of Chicago’s largest automotive dealership groups, and they are seeking a Full-time team member in their Sales Business Development Center. The primary objective of this role is to serve customers by generating appointments and converting leads into sales of new and used vehicles.
Automotive
Responsibilities
Monitor incoming leads, respond to them immediately according to the Patrick Dealer Group Internet Lead processes and word tracks. The objective is to ensure that all leads are responded to within 15 minutes or less during scheduled business hours
Verify that all phone leads are correctly logged into the CRM with appropriate notes to allow for effective follow-up and management of the lead
Follow up with all unsold customers that walked into the dealership without an appointment to attempt to bring them back so we can close the sale
Verify that all legitimate appointments are accurately scheduled in the CRM with detailed notes and expectations of the visit. Ensure appointments are assigned to the correct salesperson for an effective follow-up process. Follow up on all missed legitimate appointments
Monitor the CRM to make sure our follow-up protocol is being carefully followed for every lead assigned to the client advisor, as prompted by our CRM system
Manage and maintain CRM database, track daily phone ups, appointments missed, and shows
Work together with your team to ensure all incoming phone leads are answered within 3 rings, all incoming email leads are answered within fifteen minutes, and all leads are pursued diligently until the cadence is complete or your manager determines a lead is no longer worth pursuing
Communicate with customers via email / text / phone call
Maintain a clean and professional appearance and work environment
Complete other tasks as assigned by management
Qualification
Required
Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required
Able to sit and work at a computer keyboard for extended periods of time
Clean driving record must have been licensed for at least three years
Must be willing to submit to a drug screen and background check
19 years of age or older
Preferred
Previous experience in a call center and/or telemarketing is highly preferable
Previous experience with Microsoft Word, CRM, and data entry is highly preferable
Preferable knowledge of working Microsoft Word, CRM / knowledge, data entry skills
Benefits
Competitive Pay Plan PLUS a bonus structure
Paid Time Off (Starts after 90 days)
Two weeks' vacation after one year
Medical/Dental/Vision
Disability Insurance
Life Insurance
FSA
401k
Employee Purchase Program
Employee Referral Program
Company
The Patrick Dealer Group
The Patrick Dealer Group is a car dealership located in Schaumburg, Illinois.
Founded in 1907
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Denise Valentin
CFO
Company data provided by crunchbase