HR Customer Service Rep jobs in United States
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Renown Health · 1 day ago

HR Customer Service Rep

positionReno, NV
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Renown Health is a healthcare organization seeking an HR Customer Service Representative to provide exceptional customer service to HR customers. The role involves assisting internal and external customers with HR services, maintaining employee information, and answering HR-related inquiries.

Health CareHospitalSocial MediaWellness

Responsibilities

Act as primary contact for general HR information
Answering incoming calls, assisting applicants and answering general HR questions
Maintains various employee information in HR Information System
Assists with various communications, responding to emails and voicemails, and educating employees regarding their employee benefits package
Maintain standard work for routine processes
Maintain knowledge of human resources policies and procedures
Maintain knowledge and understanding of benefit plans and procedures

Qualification

Customer service skillsHR Information SystemMicrosoft Office SuiteBilingual (English/Spanish)Organizational skillsAttention to detailCommunication skillsConfidentiality

Required

Must have working-level knowledge of the English language, including reading, writing and speaking English
Requires a minimum of at least one (1) year experience in a Human Resource or Customer Service focused position
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word
Ability to communicate in an effective, pleasant, and positive manner with a diverse group of individuals
Initiative and willingness to follow through and help others
Ability to plan, organize, maintain priorities and schedules, as well as ensure that deadlines are met
Ability to maintain organized working environment
Ability to maintain accuracy
Ability to detect and correct mistakes before they reach the customer
Ability to maintain confidentiality
Knowledge of grammar, spelling, punctuation, business English, business correspondence, and general office procedures

Preferred

Ability to speak Spanish

Benefits

Eligible for Benefits

Company

Renown Health

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Renown Health is northern Nevada's not-for-profit integrated health network.
dateFounded in 1862
location
Reno, Nevada, USA
people-size5001-10000 employees
web-link
http://www.renown.org

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Baldrick's Foundation
2023-11-21Grant

Leadership Team

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Brian Erling
President & Chief Executive Officer
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Recent News

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Company data provided by crunchbase