BGIS · 8 hours ago
Residential HVAC Installation Manager
Hudson, FL
Full-time
Hybrid
Senior Level
$80K/yr - $100K/yr
5+ years expBGIS is a global leader in integrated facility management services, currently seeking a Regional Service Manager to oversee commercial client services operations. The role involves managing a team of service technicians, ensuring compliance with safety standards, and driving team performance to achieve service level agreements.
Real EstateReal Estate Investment
Responsibilities
Manage a team of service technicians for the assigned region
Lead team member engagement, development, performance management, hiring and retention, and compensation recommendations
Monitor the performance of service technicians and provide feedback
Ensure compliance with health and safety standards in the delivery of work through activities such as toolbox talks/safety meetings, safety training, protective equipment, and reviewing and monitoring incidents
Verify work is performed in accordance with all internal and external requirements
Provide expertise and problem-solving support to team members
Contribute to the completion of other key initiatives as assigned
Support and Assist dispatch functions and repair tickets to service technicians
Deploy team members to projects, work orders, and/or assignments and monitor for on-time and quality completion
Schedule and dispatch all preventative maintenance requirements to service technicians
Review all service and repair invoices completed by service technicians
Manage operational budgets with a focus on cost control and order expenditures
Collaborate with relevant stakeholders to review, develop, refine, and implement processes and standard operating procedures
Maintain current awareness and ensures compliance with all applicable regulations and requirements
Drive team performance to confirm achievement of service level agreements and performance metrics
Achieve greater efficiencies through effective resource utilization, review of work and re-work volume, and review and development of corrective solutions leveraging internal solutions as applicable
Work with other departments for specialized support and effective service delivery
Investigate and resolve operational issues
Act with high degree of urgency in resolving issues for timely resolution and meeting or exceeding client satisfaction
Co-ordinate and Manage inventory as required
Qualification
Required
Associate degree or equivalent training or equivalent work experience
Minimum 5 years performing job duties in a similar role with supervisory or management responsibilities leading a team of technicians
In depth knowledge of applicable regulatory requirements and maintains current awareness
Strong commercial HVAC service and installation experience
Ability to lead and engage a team and drive performance to ensure all requirements are achieved
Skilled at communication including influencing, persuading, and negotiating and professionally interacting with customer facing interactions
Self-starter with ability to multitask and self-manage
Proactive problem-solving approach continuously increasing the proficiency of team members
Strong relationship building and maintenance skills with internal contacts, clients, and external vendors
Proficiency in computer applications including Microsoft Office
Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement
Preferred
Journeyperson status and/or trade licensing preferred
Certification or additional training in an area of specialty would be a benefit
Benefits
Take-home vehicle
Cellphone
Tablet
Annual boot voucher
5% 401(k) match
48-168 hours PTO
7 paid holidays
Health/life/disability coverage
Continuous training
Clear advancement paths
Global network of 7,000+ professionals
Company
BGIS
BGIS is a global leader in integrated facility management services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-03-11Acquired
Leadership Team
Brian Fellows
Chief Commercial Officer
Doug Wagner
HR Business Partner
Company data provided by crunchbase