Valley Behavioral Health System · 10 hours ago
Director of Business Office
Fort Smith, AR
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expValley Behavioral Health System is seeking a Director of Business Office to oversee business office activities, including financial counseling, billing, and collections. The role entails monitoring key metrics, managing staff, and ensuring compliance with third-party guidelines to support the facility's financial goals.
Health CareHospitalWellness
Responsibilities
Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO
Establish and maintain controls for all cash collected and posted in patient accounting system
Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation
Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met
Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices
Lead and provide operational directives for all Business office activities related to the claim’s management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility
Define and provide the necessary support and leadership to achieve departmental goals and objectives
Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary
Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage
Manage and direct subordinate staff to identify goals and objectives
Perform other functions and tasks as assigned
Qualification
Required
High school diploma or equivalent required
Five or more years' job-related experience required
Three or more years' supervisory experience required
Strong revenue cycle technical skills required
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires
Preferred
Bachelor's degree in Business Administration or related field preferred
Preferably in behavioral health
Company
Valley Behavioral Health System
Valley Behavioral Health System offers children, adolescents, teens, adults, and seniors life-changing behavioral health care services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Andrea Wilson
Chief Executive Officer
Brian Hatfield
Chief Financial Officer
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