Remx · 1 day ago
Customer Service Representative Logistics Bonded Experience Preferred
Hanahan, SC, US
Full-time
Onsite
Entry Level
$25/hr - $25/hr
1+ years expRemX is partnered with a well-established logistics company supporting warehouse, transportation, and supply chain operations in the Southeast. They are seeking a Customer Service Representative to act as a key point of communication between customers, warehouse teams, and dispatch, including support of bonded freight operations.
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Responsibilities
Serve as the primary customer contact for order status, bonded shipments, and service inquiries
Communicate proactively with customers, warehouse staff, and dispatch teams
Troubleshoot and resolve customer issues; escalate as needed
Follow established order processing, documentation, and compliance procedures
Maintain accurate records, including bonded-related documentation
Support cross-training across accounts and provide backup for teammates
Contribute to continuous process improvement efforts
Qualification
Required
High School Diploma or GED required
1+ year of experience in logistics, 3PL, warehouse, or bonded operations
Strong customer service, communication, and problem-solving skills
Proficiency in Microsoft Office
Ability to work in a fast-paced, team-oriented environment
Preferred
Experience working with bonded freight, bonded warehouses, or customs-regulated cargo preferred
Familiarity with WMS systems
Company
Remx
Remx is a platform for designing, selling, and collecting 3D digital wearables.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.1M2022-06-28Seed· $0.1M
Leadership Team
Nazim Ahmed
Co-Founder & CEO
Company data provided by crunchbase