AlphaGraphics · 5 hours ago
Inside Sales / Customer Service Professional
Marietta, GA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrAlphaGraphics is a growing marketing and visual communications company specializing in digital printing, sign production, and graphic design. They are seeking an enthusiastic team player to increase sales by converting inbound leads and providing world-class customer service.
Communications InfrastructureEmail MarketingGraphic DesignMarketingPrintingProduct Design
Responsibilities
Gains a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing
Recruit new clients and retains existing customer base while expanding our production offerings
Communicate with customers and/or prospects confidently via phone, email and face to face
Exhibits strong time management skills, detail oriented and organized
Works well within a team environment and independly
From initial engagement to completion, ensures all clients have a positive business experience
Consults with customers to help them make decisions; up sells when there are opportunities
Provides feedback and recommendations to client's projects, helps them see new possibilities
Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
Routinely resolves customer inquiries and addresses any issues immediately
Displays necessary mastery of Point of Sale application to effectively create, price and communicate customer projects
Follows up on customer leads as needed
Maintains a proactive response to potential client concerns and contacts the client before a problem is encountered
Continuously seeks improvement through process, capabilities and feedback
Qualification
Required
Has a proven record of customer service, project management and sales
Computer savvy, enjoys marketing, business communication and design
Has ability to build, secure and maintain customer's trust and confidence
Energetic, enthusiastic and curious disposition is a great fit for this position
Strong analytic, written and verbal skills
Professional appearance is required
Strong organizational and time-management skills
Ability to leverage social media, CRM and technology
Preferred
Knowledge of printing, design and signs are a plus
Project management and B2B marketing skills are helpful
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Sales commission
Monthly bonus opportunity
Health savings account
Paid time off
Matching 401K
Dental
Company
AlphaGraphics
AlphaGraphics is a print and marketing solutions company that offers signs, offset printing, and mailing services.
Founded in 1970
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-10-04Acquired
Leadership Team
Al Schnell
CEO and President
Bonnie Rosselli
CEO
Recent News
2025-10-09
2025-08-21
Company data provided by crunchbase