PulseRise Technologies · 7 hours ago
Infrastructure/SBC Engineer (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expPulseRise Technologies is seeking an Infrastructure Engineer with expertise in SBC and web infrastructure. The role focuses on managing external providers, developing system design solutions, and ensuring data security in Data Center services.
Information Services
Responsibilities
Focus on the management perspective of external providers
Develop system design solutions in collaboration with the provider, or propose your own solutions
ITIL
Server-Based Computing (SBC) → Citrix, Terminal Servers
Web Infrastructure → Apache, IIS, Tomcat
Web Servers
MPC = Managed Public Cloud
Public Cloud Provider: AWS and Azure
Native Cloud Services Containers, Serverless
Layered Services (Lift and Shift)
Clear understanding of Information Technology and IT processes
Consider dependencies to other global and regional projects
Supports the Service Owner and other stakeholder regarding tasks and approvals according needs of the project
Analyze the business requirements and processes to support the design and development of infrastructure services
Prepare and contribute to architectural quality reviews
Contribution to definition of service strategy and architecture
Continuously share best practices and approaches across teams
Identifies and tracks issues identified in cooperation with other work streams
Together with team, implement and optimize our Data Center services and needed ITIL processes globally
Ensure data and information security in the Data Center services
Timely provision of Status Reports, Rollout Plan, Risks, etc
Manage the relationship with the client and all stakeholders
Establish and maintain relationships with third parties/vendors
Manage external providers, Escalate issues as appropriate
Work with virtual team spread worldwide (very limited need to travel)
End-to-end responsible for the delivery of platform service in responsible area
Qualification
Required
Minimum 8-10 + years of experience
Expertise in SBC (Citrix, Terminal Servers)
Web infrastructure experience (Apache, IIS, Tomcat)
Experience with AWS/Azure cloud services
Strong management experience with external providers
Clear understanding of Information Technology and IT processes
Ability to analyze business requirements and processes to support the design and development of infrastructure services
Experience in preparing and contributing to architectural quality reviews
Contribution to definition of service strategy and architecture
Ability to identify and track issues in cooperation with other work streams
Experience in implementing and optimizing Data Center services and needed ITIL processes globally
Ability to ensure data and information security in Data Center services
Ability to provide timely Status Reports, Rollout Plan, Risks, etc
Experience in managing relationships with clients and all stakeholders
Ability to establish and maintain relationships with third parties/vendors
Experience in managing external providers and escalating issues as appropriate
Ability to work with a virtual team spread worldwide
Company
PulseRise Technologies
PulseRise Technologies — The Pulse of Global IT Talent At PulseRise Technologies, we don’t just build tech teams — we breathe life into innovation.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase