Genesis10 · 1 day ago
Account Director
San Francisco, CA
Full-time
Hybrid
Lead/Staff, Director/Executive
$42.16/hr - $70/hr
4+ years expGenesis10 is currently seeking an Account Director to focus on bringing value to customers within the State and Local Government sector. The role involves helping customers engage with solutions related to Hiring & Learning, while ensuring their success and driving growth opportunities.
Information ServicesInformation Technology
Responsibilities
Researches Customer's business and prepares thoughtful questions and insights in advance of customer meetings
Asks layered, open-ended questions to understand and clarify Customer's objectives and challenges beyond surface-level detail
Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer's organization
Shifts communication style and content to fit the needs of different stakeholders
Leads with Solutions, not products, when making recommendations aligned to Customer objectives
Sells with Integrity
Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
Uses data and insights to support investment recommendations or overcome customer objections
Proactively mitigates churn risk by adopting a smart, customer-centric approach
Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
Drives Customer growth by proactively identifying opportunities to deliver greater customer value
Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
Ability to develop territory penetration strategies, specifically targeting prospective net new agencies and departments as well as cross-sell opportunities within existing customer base
Practices cross pollinating best practices, and creating sales strategies and partnerships within the government market
Practices humility and asks for help from colleagues when faced with a challenge or unknown
Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
Execute executive level sales including executive presentations and presence
Follows best practices when using CRM (Microsoft Dynamics) and other sales tools in order to manage the sales and buyer cycles
Qualification
Required
4 years of applicable sales experience
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position
Preferred
Demonstrated success as a self-starter
Problem-solving skills and adaptability to the rapidly-changing requirements of the business
A collaborative team player with excellent listening, discovery, presentation and negotiation skills
Achieve or exceed sales quota through prospecting, building and developing a pipeline and closing sales with State & Local government customers
Experience in selling eLearning And/Or Hiring SaaS software
Experience selling IT solutions and or HR directed solutions
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation and accurate forecasting skills
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
Experienced in territory planning and penetration strategies
Ability to gather and use data to inform decision making and persuade others to action by turning the data into actionable insights
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of prospect needs
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Benefits
Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Company
Genesis10
Information Technology and Services
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase