Kerkering Barberio · 6 hours ago
Director of Information Technology (IT)
Kerkering Barberio is seeking a Director of Information Technology (IT) to oversee the overall direction and support of all technologies utilized in the company. This role involves managing IT systems, coordinating with vendors, and ensuring that technology aligns with business objectives while leading a team of IT professionals.
ConsultingFinancial ServicesRetirement
Responsibilities
Manage IT system environments across all KBGRP office locations and Microsoft Azure hosted environment
Oversee daily activities to resolve incidents, problems, and change management directives. This also includes pro-active remediations, projects, and equipment refreshes
Coordinate with our third-party vendors to maintain system configurations, maintenance schedules, system access and controls for all infrastructure and solutions
Advise how to utilize information technology to meet business objectives and use expertise to identify technical solutions to business problems/inefficiencies and facilitates change
Respond to major incidents, site outages, and security alerts quickly and effectively
Work effectively in a team environment, sharing technical knowledge, solutions, and recommendations with employees at all levels of the organization
Present technical solutions in written or oral reports, and provide recommendations based on data utilization
Interface with staff and executives at all levels of the organization; defining software, hardware, and network requirements that meet our requirements
Manage a team of professionals to support Information Technology objectives which includes direct reports, contractors, and vendors
Manage key third-party vendors providing critical services and functions to ensure SLA’s and other service-related obligations are being met
Provide remote and/or in-person support to all employees at corporate office locations. This includes but is not limited to workstations (both laptops and desktops), networking, printers, and all other legacy/proprietary devices such as Audio/Video conferencing rooms
Ability to provide consistent work direction for others to complete projects and service requests on time and within budget
Availability after hours and weekends for projects, major incidents, and planned and unplanned outages
Attention to detail and focus to ensure all team responsibilities are tracked and completed, able to handle dynamic and changing environments
Qualification
Required
Bachelor's degree in Computer Science, Software Engineering, Management Information Systems, or Business Administration with emphasis on computer-related courses
Minimum 10 years of related experience
Experience monitoring and managing user accounts for hardware, network, and related computer systems/peripheral devices. Familiarity with service desk/help desk/ticketing software
Significant experience working with, troubleshooting, and coordinating projects with different departments outside of IT
Knowledge and understanding of Active Directory, VOIP telephony programming, web domain and DNS record management, Microsoft Azure, Microsoft EntraID, FreshDesk
Knowledge of the following communication and connectivity systems: Microsoft TCP/IP, networking protocols, network printing/printer troubleshooting, file sharing, and Internet application connectivity
Success managing projects and processes with both internal and external resources
Preferred
Project Management Certification (Agile, PMP or Scrum)
Microsoft Role Based / CompTIA certifications
Minimum 10 years' experience working in a regulated/compliant organization
Experience in professional services environment
Cisco Meraki network architecture design and troubleshooting
Knowledge and experience with CCH, Wolters Kluwer, and Thomson Reuters systems/processes/applications
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Relocation bonus
Signing bonus
Training & development
Tuition assistance
Vision insurance
Wellness resources