Stefanini North America and APAC · 8 hours ago
IT Specialist/Lab Technician II
Stefanini Group is looking for a detail-oriented and highly motivated IT Lab Systems Specialist to support their client's technical lab operations. This role involves ensuring the reliability of lab hardware, software, and network-connected devices while collaborating closely with various IT teams.
Information TechnologyOutsourcing
Responsibilities
Install, configure, maintain, and decommission lab hardware including desktops, laptops, servers, storage devices, wireless devices, and peripherals
Perform routine diagnostics, troubleshooting, repairs, and component replacements
Image, patch, and upgrade operating systems and firmware in alignment with company standards
Install, configure, and maintain lab software, tools, and applications
Support testing and validation of software updates, patches, and new technologies
Ensure systems comply with corporate security and configuration policies
Manage structured cabling, labeling, and patching to ensure a clean, organized, and functional lab environment
Troubleshoot network connectivity and performance issues (LAN, VLANs, IP addressing)
Create and maintain accurate lab documentation including network diagrams, system configurations, build guides, and procedures
Document changes, issues, and resolutions to support knowledge sharing and audit requirements
Follow and help improve lab standards, processes, and best practices
Track lab assets including hardware, software licenses, cables, wireless devices, and accessories
Maintain inventory records, asset tags, and lifecycle status
Coordinate equipment procurement, storage, refresh, and disposal in accordance with corporate policies
Work closely with corporate IT teams (infrastructure, security, networking, and application teams) to support lab initiatives
Assist with testing, proof-of-concepts, and pre-production validation
Provide hands-on support for internal stakeholders using the lab environment
Qualification
Required
~2-3+ years in deskside/deployment or lab support roles
Associate's or equivalent experience; Bachelor's a plus
CompTIA A+, Network+; Microsoft MCP/MD-102 (or equivalent) preferred; ITIL Foundation nice to have
Preferred
Microsoft MCP/MD-102 (or equivalent) preferred
ITIL Foundation nice to have
Company
Stefanini North America and APAC
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
H1B Sponsorship
Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (13)
2022 (18)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Recent News
DBusiness Magazine
2025-12-30
Business News Americas
2025-12-13
2025-11-04
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