Miratech · 6 hours ago
Senior Technical Project Manager
United States
Full-time
Remote
Senior Level
5+ years expMiratech is a global IT services and consulting company that supports digital transformation for leading enterprises. The Senior Technical Project Manager is responsible for planning, executing, and delivering technical projects related to speech-enabled IVR and voice solutions, ensuring successful project delivery and alignment with client expectations.
Outsourcing
Responsibilities
Plan, execute, and deliver speech-enabled IVR and technical projects, releases end to end
Ensure delivery of commitments on time, within scope, and in accordance with agreed objectives
Identify client needs and expectations and ensure alignment throughout the project lifecycle
Set delivery priorities based on project objectives and business targets
Manage project scope, schedule, resources, and dependencies
Identify project risks and issues and define mitigation and contingency plans
Support up-sell activities and change request processes within existing engagements
Lead, coordinate, and develop cross-functional project teams to ensure successful delivery
Manage and align internal teams, vendors, and subcontractors
Prepare and present project status reports to internal and external stakeholders
Conduct regular stakeholder meetings to review progress, risks, and goals
Ensure project success across customer satisfaction, quality, delivery, and team performance
Qualification
Required
5+ years of experience as a Project Manager or in a similar delivery role
Proven experience managing medium to large-scale technical projects
Mandatory experience managing speech-enabled IVR projects
Experience working in outsourcing delivery models (client-side or vendor/subcontractor)
Strong expertise in project planning, execution, and status reporting
Solid knowledge of risk, issue, and dependency management
Structured, methodical approach to problem-solving
Strong written and verbal communication and presentation skills
Customer-facing experience with the ability to manage client expectations
Experience managing remote and international project teams
Ability to understand commercial and business needs and work with multiple stakeholders
Benefits
Health insurance
Language courses
Relocation program
Company
Miratech
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations.
1001-5000 employees
H1B Sponsorship
Miratech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Horizon Capital
2022-04-27Private Equity
Leadership Team
Matthew Ainsworth
Chief Revenue Officer
Nikolay Royenko
President
Recent News
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