Leader Bank · 16 hours ago
Inside Loan Officer
Leader Bank is a rapidly growing community bank and mortgage lender seeking a client-focused Loan Officer. The Loan Officer will be responsible for inbound and outbound calls to new and existing clients to sell mortgage products while meeting individual sales and retention goals.
Financial ServicesVenture Capital
Responsibilities
Deliver excellent customer service to all clients by being a trusted mortgage advisor throughout the process of buying or refinancing a home
Process completed mortgage application for qualified clients
Communicate and set proper expectations with the client and all mortgage stakeholders from the start of the transaction, during processing, and into closing
Qualify clients for new mortgage loans using automated underwriting systems (DU/LP) and internal portfolio guidelines
Deliver mortgage options to customers in one call to move forward as their preferred lender
Collect and deliver pertinent information and documents from clients to begin application processing
Adhere to all regulatory mortgage compliance guidelines
Partners with internal operations to consistently produce clean files and successfully complete transactions
Input and manage transactions within Leader Bank’s lead management system
Structure business day to ensure balance of taking inbound leads and making follow-up contact with current sales pipeline to consistently meet minimum performance standards
Attend all training sessions, sales meetings, orientations as directed
Increase knowledge of mortgage industry by completing all internal trainings timely
Ability to use multiple software applications at one time
Qualification
Required
Experienced Loan Officers with NMLS Licenses (with UST component)
Sales Minded Individuals who can thrive in a Call Center Environment
Customer focused individuals who enjoy building relationships while helping homeowners with their lending needs, responsive to client issues and concerns
High School Diploma, GED or military experience equivalent
Ability to obtain industry-required licensing and continued education (company sponsored) and maintain all federal and state licensing requirements annually
Customer service driven
Ability to effectively communicate with others in a professional manner
Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook
Preferred
Preferred 2 years of Loan Officer experience within a call center, phone sales, or consultative sales
Benefits
Health insurance coverage
A team member wellness program
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Vacation
Company
Leader Bank
Leader Bank is a bank personal and business banking solutions in Arlington, Massachusetts.
H1B Sponsorship
Leader Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Sushil Tuli
Founder, Chairman & CEO
Recent News
2025-10-31
Seattle TechFlash
2025-05-29
2025-03-13
Company data provided by crunchbase