JPMorganChase · 6 hours ago
Client Service Analyst
Tampa, FL
Full-time
Onsite
New Grad, Entry LevelJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions globally. As a Client Service Analyst, you will manage client relationships, educate clients on applications, resolve issues, and collaborate with internal stakeholders to enhance client satisfaction and operational efficiency.
Asset ManagementBankingFinancial Services
Responsibilities
Manage and maintain client relationships by providing prompt and accurate service to an assigned portfolio of clients, ensuring their needs are met and issues are resolved efficiently
Educate clients on Core and Commerce Center applications, providing customer service support and solutions while identifying opportunities for process improvement
Collaborate with internal stakeholders to drive mutually beneficial outcomes, using your skills in influence and presentation to effectively communicate and persuade
Contribute to project management initiatives, assisting in the planning and execution of projects, and ensuring objectives and desired outcomes are met
Develop a basic understanding of new and emerging technologies, and apply this knowledge to enhance client service and operational efficiency
Qualification
Required
Baseline knowledge or equivalent expertise in customer service or relationship management, with a focus on educating clients about applications and services
Demonstrated ability to establish productive working relationships with internal stakeholders, with a focus on driving mutually beneficial outcomes
Experience in using problem-solving techniques to identify and resolve issues, with a focus on improving operational efficiency
Familiarity with project management principles, with experience in assisting with the planning and execution of projects
Willingness to learn and understand new technologies, with a focus on applying this knowledge to enhance client service and operational efficiency
Preferred
Utilize conflict management and resolution skills to address and resolve client issues effectively
Develop and implement strategies to improve client satisfaction and service delivery
Collaborate with cross-functional teams to ensure seamless client service operations
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase