The Glass Guru of Sheboygan, WI · 9 hours ago
Glass & Door Technician
Sheboygan, WI
Part-time
Onsite
Mid Level
3+ years expThe Glass Guru of Sheboygan, WI is seeking an Installer to fulfill product installation and ensure a positive customer experience in the home. The role involves inspecting materials, managing installation expectations, and completing installations while maintaining communication with customers and team members.
Glass Ceramics & Concrete
Responsibilities
Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc
Communicate to office AND customer if we'll be late for scheduled installation appointment
Upon arrival at customers home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly
Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customers satisfaction at a later date
Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly
Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc
Close out the installation by walking customer through the care and maintenance of products, walk them through warranty (if applicable) and how to contact us if they ever need service or have additional questions
Qualification
Required
3+ years residential and commercial window, and door installation experience and carpentry
HS Diploma or equivalent
All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50lbs. unassisted
Preferred
Residential and commercial window/door installation including new construction and retrofit
Window/door maintenance, weatherization, and repair
Skylight installation a plus
Effective troubleshooting skills
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel) preferred
Hardworking, motivated, with excellent organizational and time-management skills
Eligibility for company benefits contingent upon completion of initial employee probationary period
Benefits
Paid Time Off (PTO) Plan
Company
The Glass Guru of Sheboygan, WI
We are the neighborhood glass shop you can rely on.
Founded in 2004Sheboygan, Wisconsin, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase