Customer Service Representative 3rd shift jobs in United States
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DME Express LLC · 2 months ago

Customer Service Representative 3rd shift

positionBlue Ash,OH,US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

DME Express LLC is a medical supply company dedicated to delivering the best service and equipment to the Hospice field. They are seeking a Customer Service Representative who will perform tasks related to in-house communications with patients/clients and verification of third-party reimbursement.

Health CareMedical Device

Responsibilities

Answers incoming calls regarding order placement, product problems, service questions, order status and general customer concerns
Enter online orders from various online systems into our operating system for processing, careful to make note of any demographic changes, order requested times, and any notes that the hospice or family deems important
Responds to patient/client questions and problems
Maintain a high level of professionalism with customers and patients through every call, email or other source of communication in order to portray the company in the best light
Maintains a neat, clean personal appearance
Promotes teamwork among co-workers that includes assisting fellow CSRs, routers, and field operations as needed
Ability to work a flexible work schedule (including weekends) on a predetermined, rotating schedule
Demonstrates timeliness, courtesy, sincerity, and patience with dealing with customers and patients
Performs other duties as requested

Qualification

Customer serviceProfessionalismTeamworkCommunication skillsFlexibility

Required

Must live near the Blue Ash area
3rd shift: 11PM to 7AM
No experience is required for this position
Ability to work a flexible work schedule (including weekends) on a predetermined, rotating schedule
Demonstrates timeliness, courtesy, sincerity, and patience with dealing with customers and patients
Maintains a neat, clean personal appearance
Promotes teamwork among co-workers that includes assisting fellow CSRs, routers, and field operations as needed

Benefits

Medical
Dental
PTO

Company

DME Express LLC

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DME Express: The leading Hospice DME Provider Across 10 States.
dateFounded in 2006
location
Baton Rouge, Louisiana, USA
people-size201-500 employees
web-link
http://www.dmeexpress.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Waypoint CapitalBOK Financial Corporation
2016-12-19Series Unknown
2016-12-19Debt Financing

Leadership Team

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Mark Borneleit
CEO, Co-Founder & Board Member
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Company data provided by crunchbase