Strategic Staffing Solutions · 5 hours ago
Property Claims Process Owner
Plano, TX
Contract
Hybrid
Senior Level
$25/hr - $30/hr
6+ years expStrategic Staffing Solutions is seeking a Property Claims Process Owner to optimize the claims process for adjusters and members. The role involves planning, directing, and coordinating activities for complex processes to improve business performance and ensure compliance with risk management practices.
ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Hiring Manager
Kim Schneider
Responsibilities
Develops and implements strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s)
Applies expert knowledge of the business and leads the alignment and development of business deliverable processes and capabilities to materially change and improve business performance
Serves as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution
Manages the performance of processes by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements
Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes
Develops communication plans for customers and internal stakeholders
Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies
Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders
Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts
Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives
Provides mentorship and guidance support for team and applicable business partners
Actively provides relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization
Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies
Experience in implementing and sustaining change/improvements (change champion)
Hands on experience with Process Mapping and Modeling and creating and validating process documentation
Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices
Demonstrated experience with Lean, Business Process Management, or similar methodology
Demonstrated experience with utilizing various systems to collect and analyze data
MS Excel, MS Outlook, MS Word
Preferred
PNC claims experience preferred, especially in the property area (homeowners, property claims)
Property Claims
P&C
Working with Adjusters
Data Management
Solving Business Problems
Catastrophe Claims
Auto Claims
Risk and Controls
Vendor Management
Company
Strategic Staffing Solutions
Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
1001-5000 employees
H1B Sponsorship
Strategic Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (93)
2023 (95)
2022 (53)
2021 (53)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Cindy Pasky
Founder and CEO
Recent News
DBusiness Magazine
2025-05-01
Crain's Detroit Business
2025-02-03
Company data provided by crunchbase