Traveling with Michaila · 1 day ago
Customer Service Management
Traveling with Michaila is seeking a Customer Service Management professional to oversee client interactions and ensure service standards are met. This fully remote role requires strong organizational and communication skills to manage multiple client needs effectively.
Leisure Travel & Tourism
Responsibilities
Oversee and support client communications and service workflows
Ensure timely responses, follow-ups, and issue resolution
Coordinate details, schedules, and confirmations as needed
Maintain accurate records and service documentation
Provide professional, friendly leadership in client-facing situations
Qualification
Required
Oversee and support client communications and service workflows
Ensure timely responses, follow-ups, and issue resolution
Coordinate details, schedules, and confirmations as needed
Maintain accurate records and service documentation
Provide professional, friendly leadership in client-facing situations
Strong communication, organization, and problem-solving skills
Ability to multitask and work independently in a remote setting
Reliable, detail-oriented, and tech-comfortable
Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM
Preferred
Customer service or client management experience
Benefits
100% remote flexibility
Training and ongoing support provided
Clear path for growth within a supportive team
Company
Traveling with Michaila
We aid our clients in creating lifelong memories through travel
Funding
Current Stage
Early StageCompany data provided by crunchbase