Customer Service Management jobs in United States
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Traveling with Michaila · 1 day ago

Customer Service Management

Traveling with Michaila is seeking a Customer Service Management professional to oversee client interactions and ensure service standards are met. This fully remote role requires strong organizational and communication skills to manage multiple client needs effectively.

Leisure Travel & Tourism
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Oversee and support client communications and service workflows
Ensure timely responses, follow-ups, and issue resolution
Coordinate details, schedules, and confirmations as needed
Maintain accurate records and service documentation
Provide professional, friendly leadership in client-facing situations

Qualification

Customer service experienceClient management experienceProblem-solving skillsMultitasking abilityTech-comfortableCommunicationOrganization skillsDetail-oriented

Required

Oversee and support client communications and service workflows
Ensure timely responses, follow-ups, and issue resolution
Coordinate details, schedules, and confirmations as needed
Maintain accurate records and service documentation
Provide professional, friendly leadership in client-facing situations
Strong communication, organization, and problem-solving skills
Ability to multitask and work independently in a remote setting
Reliable, detail-oriented, and tech-comfortable
Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM

Preferred

Customer service or client management experience

Benefits

100% remote flexibility
Training and ongoing support provided
Clear path for growth within a supportive team

Company

Traveling with Michaila

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We aid our clients in creating lifelong memories through travel

Funding

Current Stage
Early Stage
Company data provided by crunchbase