Customer Service Specialist jobs in United States
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Aston Carter · 11 hours ago

Customer Service Specialist

positionLake Forest, CA
timeContract
remoteHybrid
seniorityEntry Level
money$23/hr - $23/hr
date1+ years exp

Aston Carter provides corporate talent solutions and is seeking a Service Coordinator. In this role, you will act as the primary point of contact for customers, coordinating field service activities and managing service inquiries to ensure smooth execution of requests.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities

Responsibilities

Act as the primary contact for customers, coordinating field service activities
Intake, log, and manage customer service inquiries accurately
Deliver timely service estimates or job quotations
Track ongoing work orders and keep customers informed through updates
Utilize Microsoft CRM and ERP platforms to manage customer data and service workflows
Generate and maintain reports while managing multiple assignments

Qualification

ERP platformsCRM platformsMicrosoft Office SuiteOrder processingProject coordinationCustomer service practicesClerical work

Required

Experience with ERP or CRM platforms, particularly Navision
At least 1 year of experience in administration, clerical work, or customer support. - recent graduates welcome
Proficiency in Microsoft Office Suite
Experience in order processing and scheduling

Preferred

Knowledge of service administration and customer service practices
Ability to navigate Microsoft Dynamics and CRM systems
Experience with purchase orders, RMA, and project coordination

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

Aston Carter

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Aston Carter is a staffing and recruiting company providing risk and compliance services.
dateFounded in 1997
location
London, England, GBR
people-size1001-5000 employees
web-link
https://www.astoncarter.com/en

Funding

Current Stage
Late Stage
Total Funding
unknown
2011-01-31Acquired

Leadership Team

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Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
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Sherry Guevara
Regional Human Resources Partner-West Region
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Recent News

LinkedIn
Aston Carter on LinkedIn: Aston Carter Awarded 2024 Best of Staffing® for Client and Talent Service…
2024-04-07
Aston Carter Deepens Specialization in Accounting, Finance and Corporate Talent
2024-02-20
Former Aerotek brand Aston Carter reorganizes under Actalent
2024-02-20
Company data provided by crunchbase