NEOGOV · 12 hours ago
Departmental Specialist 13
Dimondale, MI
Full-time
Hybrid
Mid, Senior Level
$31.99/hr - $47.75/hr
4+ years expNEOGOV is part of the State of Michigan, and they are seeking a Departmental Specialist to serve as a professional expert in data collection and verification for Services Management. The role involves planning, development, and implementation of metrics, quality assurance reviews, and providing guidance on technology and analytics used by staff.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Serves as a professional specialist/expert for the planning, development and implementation of data collection and verification for Services Management within the Data Analytics and Governance section reportable metrics, including the quality assurance review of all business intelligence pertaining to the Services Management metrics or production reports
Provides input and guidance for the best use of technologies and analytics utilized by the CSB staff
Recommends appropriate program changes to collectable debt processes and procedural changes for the software applications that support the Services Management data analytics
Designs, implements, and maintains procedures and documentation pertaining to the Services Management Division wide metrics and quality assurance reviews of metrics and production reports
Makes metric, production report and Services Management process improvement recommendations, as well as improvement recommendations pertaining to the automated software applications that support the Collection Services Bureau (CSB)
Works with a variety of software components and tools and analyzes and recommends new technology methodologies
Acts as expert/liaison with other agencies and staff to coordinate program initiatives
Coordinates with the Services Management staff to implement special projects as assigned
Qualification
Required
Possession of a bachelor's degree in any major
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level
Individuals appointed must possess the department-specific alternative experience for positions within that agency only
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis
Please attach a cover letter, detailed resume, and a copy of your OFFICIAL college transcript(s) to your application
Work must be performed in the state of Michigan
If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position
Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload
This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075
Benefits
Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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