Service Manager jobs in United States
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Rush Enterprises, Inc · 13 hours ago

Service Manager

Rush Enterprises, Inc is the largest network of commercial vehicle dealerships across the US. The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, and maintenance of service records.

RailroadTransportation
Hiring Manager
Lidia Nunez, MSHRM
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Responsibilities

Prepare and administer an annual operating budget for the service department
Monitor and control the performance of the department using appropriate reporting and tracking systems
Monitor technicians’ daily productivity reports and corresponding payroll records
Establish and maintain good working relationships with customers to encourage repeat and referral business
Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities
Prepare pricing guides and maintenance menus for frequent labor operations
Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service
Maintain reporting systems required by general management and corporate personnel

Qualification

Service department experienceBudget administrationCustomer relationship managementPositive attitude

Required

High school diploma
Two years' service department experience in a commercial dealership environment
Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier

Benefits

401K
Stock purchase
Incentives for performance
Training
Opportunity for advancement

Company

Rush Enterprises, Inc

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Rush Enterprises, Inc. is the premier solutions provider to the commercial vehicle industry.

Funding

Current Stage
Public Company
Total Funding
unknown
2002-07-09IPO

Leadership Team

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Jason Wilder
Sr. Vice President
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Michael McRoberts
Senior Vice President, Dealer Operations
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Company data provided by crunchbase