Acro Service Corp · 15 hours ago
Branch Coordinator
Acro Service Corp is seeking a Branch Coordinator to support the daily operations of the Branch Office and Branch Manager. The role involves providing reception services, assisting with documentation for patients, and performing various processing duties to ensure smooth branch operations.
Responsibilities
Work with Sales team on completing documentation requirements on behalf of patients
Provide reception services as first point of contact including telephone reception and in-person
Perform a number of processing duties for the Branch as necessary including, but not limited to working with intakes, reviewing ACIS screens to assist customers; and confirming delivery appointments
Perform post-delivery work order confirmation and data entry
May assist with coordination of patient Positive Airway Pressure (PAP) classes including assembly of paperwork instructions and other non-licensed activities as defined by policy
May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices, and other respiratory equipment as directed
May perform functional tests on certain respiratory equipment as required by branch
Handle requests for audit/documentation purposes
Support overnight oximetry program
Collect credit card/billing information as needed
Assist with patient scheduling
Carry out scanning, filing, and faxing records on a routine basis
Aid with warehouse/patient equipment preparation
In addition to set up or return of equipment, may instruct patients, complete paperwork, explain insurance and out-of-pocket expenses, handle payments, retrieve equipment from warehouse, and reconcile daily receivables and submit to the lock box
May perform outbound customer satisfaction calls to patients and referrals
Order inventory or office supplies
Qualification
Required
HS Diploma or GED
2+ years of office related experience
Company
Acro Service Corp
With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.