Detroit Lions · 2 hours ago
Stadium Operations Associate
Detroit, MI 48226
Full-time
Onsite
Entry Level
1+ years expDetroit Lions is seeking a Stadium Operations Associate to assist with the coordination of events and stadium operations at Ford Field. This full-time internship will involve working closely with event leads and managing various operational tasks to ensure successful event execution.
American FootballSportsSports Leagues and Teams
Responsibilities
Assist the event lead for certain events, to work directly with the client (pre-determined by employer) and communicate all client needs to the appropriate departments as necessary
Supervise and coordinate operational and logistical elements for street parties that are held the day of the event
For major sporting events, assist with game day logistics including team bands, equipment, practice, signage and other duties to ensure a seamless and positive experience for teams and their staff
Assist with loading in/out vendors activating on concourse
Ensure that all necessary signage is created and displayed for all major events to accommodate guests
Assist inputting incidents in 24/7 Incident Management Software, fielding radio/telephone calls, and responding to text assist messages in Operations Center
Assist with management of Game Day Credentials – Organize, Input, Print, Distribute & Game Day Credential Help Desk
Assist in managing operational and logistical elements for tailgates on Brush Street prior to Lions games
Work to secure and negotiate competitive bids for equipment needed for Lions games
Assist with post-event Guest Code of Conduct efforts, including notetaking during review meetings, sending letters and tracking resolutions
Analyze post event feedback from each event and determine which operational items can be performed more efficiently in the future
Assist with daily general office duties and operational needs of the Operations department, including making copies, filing, laminating, creation and hanging event signage, front office coverage and phone/email correspondence
Respond to the Guest Services emails daily and forward those that require more in depth follow-up
Answer guest questions and concerns from phone calls, letters, comment forms & voicemail
Track and log radio inventory and distribute as needed for events
Create event diagrams and layouts
Maintain professionalism when communicating with internal and external contacts
Must be detail oriented with strong organizational skills
Ability to work independently; to perform multiple, unrelated duties at the same time, and to organize work effectively and efficiently
Ability to work in a fast-paced environment and able to juggle, shift gears and maintain a sense of humor
Adjust work schedule to meet departmental demands
Keep appropriate information confidential
Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of this position
Qualification
Required
Bachelor's degree in Sport Management, Event Management or related field required
Minimum 1 year of operations and/or event management experience required, experience within professional sports or entertainment preferred
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and Adobe Suite (Illustrator & Photoshop)
Demonstrated ability to provide exceptional guest service
Ability to establish and maintain effective working relationships with colleagues and guests
Ability to negotiate with clients and maintain effective working relationships
Experience operating portable radios, telephones, computers, and other office equipment associated with responsibilities
Ability to work a flexible schedule to be available for scheduled events, including nights, weekends, and holidays
May require work out of both the Ford Field Management Office and the Meijer Performance Center
A valid Driver's License and good driving record
Preferred
Experience within professional sports or entertainment preferred
Company
Detroit Lions
The Detroit Lions are a professional American football team based in Detroit
201-500 employees
H1B Sponsorship
Detroit Lions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Mike Disner
Chief Operating Officer
Brian Facchini
Senior Vice President/Chief Communications Officer
Recent News
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