Advocate Aurora Health · 6 hours ago
Patient Service Representative - Atrium Health Corporate PRN
Carolinas Medical Center - 1000 Blythe Blvd, Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrAdvocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. They are seeking a Patient Service Representative who will register patients for various services, verify insurance coverage, and coordinate scheduling and payments.
Health Care
Responsibilities
Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services
Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged
Requests upfront payment of deposits from responsible party
Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis
Qualification
Required
High School Diploma or GED required
Accurate spelling and attention to detail required
Must be able to key 40 wpm
Excellent communication skills required
Customer service skills required
Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services
Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged
Requests upfront payment of deposits from responsible party
Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis
This position frequently requires walking from different areas
Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators
Must be able to respond quickly to medical STATS and emergencies
This position requires sitting frequently
Must be able to lift 20-50 pounds occasionally
Works in a fast-paced environment with numerous interruptions
Preferred
Bachelor's Degree preferred
Knowledge of patient registration, insurance, and hospital billing preferred
Medical terminology knowledge and understanding of third party reimbursement preferred
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Advocate Aurora Health
Advocate Aurora Health is a Healthcare
Founded in 2018
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10.17MKey Investors
National Cancer Institute
2022-12-02Acquired
2019-08-20Grant· $10.17M
Leadership Team
Don Fosen - CISM, HCISPP
Chief Technology Officer
Jon Kluge
Chief Operating Officer, Senior Vice President, Advocate Aurora Medical Group
Recent News
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2025-02-17
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2024-03-30
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2023-11-21
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