Raas Infotek · 7 hours ago
Mainframe Testing Support Analyst
Alpharetta, GA
Contract
Onsite
Mid, Senior LevelRaas Infotek is seeking a seasoned Mainframe Testing Support Analyst to provide end-to-end testing support across backend systems. The ideal candidate will have strong technical expertise in mainframe environments and a proactive approach to resolving environment-related issues that impact client testing cycles.
Information Technology
Hiring Manager
VIKAS BHAGAT
Responsibilities
Monitor E2E batch flow to ensure batch streams are processing on time, identify issues that require corrective action and follow up for resolution
Serve as an escalation point for client issues related to the E2E environment
Analyze documentation supporting changes in a complex E2E environment
Responsible for performing root cause analysis, first level investigation, escalation and resolution of batch job failures in a timely manner
Ensure E2E client service level agreements are attained
Troubleshoot and restore service to batch processing on mainframe using industry accepted techniques and procedures
Implement appropriate corrective actions to eliminate recurring batch job failures, coordinating, monitoring, approving change related activities, performing training and coaching for less experienced team members, update procedures as changes occur and deficiencies are identified
Monitor and support transmissions, replay/retransmit files as needed
Able to initiate bridge calls when multiple application and support teams require direct communication between each other to resolve problems
Capable of promoting Incidents to Incident Management for a severe issue where production is impacted
Ability to page out Application Teams for batch issues/abends and page additional Application Teams/additional resources when needed
Qualification
Required
Mainframe Technologies: COBOL, JCL, DB2, VSAM
Operating Systems: LINUX/AIX
Job Scheduling Tools: CA-7
Testing & Support: End-to-End Testing, Environment Management, File Transmission Monitoring
Strong hands-on experience in mainframe batch and online systems
Proven ability to manage and troubleshoot test environments and file transmission workflows
Familiarity with CA-7 job scheduling, JCL debugging, and CICS transaction monitoring
Excellent communication and coordination skills to work across cross-functional teams
Experience in client-facing roles or production support
Preferred
Online system: CICS (Optional)
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
Founded in 2010
201-500 employees
H1B Sponsorship
Raas Infotek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (55)
2023 (62)
2022 (44)
2021 (61)
2020 (44)
Funding
Current Stage
Growth StageCompany data provided by crunchbase