Ashtel Studios Inc · 9 hours ago
Order Processing Specialist/EDI Coordinator
Ashtel Studios is one of the fastest-growing consumer products companies in the U.S., recognized as a 2023 Inc. 5000 honoree. The Order Processing Specialist will support the full lifecycle of retail purchase orders and EDI transactions, ensuring accuracy, compliance, and smooth communication between Sales, Logistics, Accounting, and Retail customers.
Health CareInformation ServicesInformation TechnologySoftware
Responsibilities
Process and validate incoming purchase orders
Manage EDI order transmissions & confirmations
Resolve pricing, item, and quantity discrepancies
Generate accurate invoices & attach required backup
Maintain organized billing records for audit & compliance
Troubleshoot billing or EDI chargeback issues as needed
Create new SKUs and update product item data in ERP
Maintain clean data for pricing, UPCs, pack sizes, dimensions, etc
Run open order reports and sales/ops reports for internal teams
Provide updates to Sales on fulfillment and delivery status
Communicate with customers regarding order-related questions
Qualification
Required
Experience with EDI order processing
Detail-oriented with strong follow-through
Ability to manage multiple tasks independently
Comfortable navigating ERP/operational systems
Proficient in Microsoft Excel
Clear written & verbal communication skills
Preferred
Experience in consumer products or retail operations
Experience billing large retailers (Walmart, Target, etc.)
Chargeback prevention or compliance exposure
Report-building experience (Excel / ERP / BI Tools)
Benefits
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Referral Bonus Program
Vision insurance