Detroit Lions · 4 hours ago
Premium Service Intern
Detroit, MI 48226
Internship
Onsite
Intern
1+ years expDetroit Lions is seeking a Premium Service Intern to assist with Premium Sales & Service events and fulfill suite ticket orders. The role involves collaborating with the Premium Suites Manager and ensuring accurate account information while enhancing team efficiency through innovative tools and strategies.
American FootballSportsSports Leagues and Teams
Responsibilities
Work closely with Premium Suites Manager under the direction of the Director of Premium Services to facilitate season long touch points
Coordinate with the Premium Suites Manager for fulfillment of single game suite, loge rentals, and suiteholder orders for all events held at Ford Field
Comply with all departmental CRM guidelines to ensure information is accurate, deliverables are tracked and fulfilled, and account information is always up to date
Create and update Premium Sales & Service trackers to ensure seamless communication across all departments
Develop and refine innovative tools, strategies and workflows that streamline creative processes and enhance team efficiency
Premium Concierge Program – tracking and fulfillment of tickets, events, communication, and catering
Assist in planning and executing all Premium Partner events and functions, including: Training Camp, Suite Tasting, Premium Partner Trips, Premium Prospecting events, and other special receptions
Assist in game day preparation for all premium accounts, collaboration with operations and gameday registration, setting up stations, check in tables, field passes, maps, photographers, catering, and confirmation of gifting, credentials, and wristbands
Analyze and propose new initiatives based on an understanding of industry market trends
Qualification
Required
Bachelor's degree in Sports Management, Business, or related field required
Minimum 1 year of premium experience required, experience within professional sports or entertainment preferred
Strong written and verbal communication skills
Excellent interpersonal skills with ability to connect with, and relate to, all levels of staff, management, clients, and vendors
Ability to multi-task and effectively adjust to rapidly changing market and business conditions
Demonstrated work ethic with an innate sense of urgency and tenacity
Team oriented with the ability to build strong relationships and maintain a professional demeanor and appearance
Strong computer skills including experience with MS Office products, including but not limited to, Word, Excel, and Outlook with the ability to learn new programs
Strong time management, administrative, organizational, and customer service skills required
Ability to work a flexible schedule including nights, weekends, and holidays
A valid Driver's License and good driving record
Preferred
Experience within professional sports or entertainment preferred
Company
Detroit Lions
The Detroit Lions are a professional American football team based in Detroit
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Disner
Chief Operating Officer
Brian Facchini
Senior Vice President/Chief Communications Officer
Recent News
Company data provided by crunchbase