Yoh, A Day & Zimmermann Company · 4 hours ago
Business Process Services Analyst (Insurance)
San Antonio, TX
Contract
Hybrid
Senior Level
$20/hr - $25.92/hr
6+ years expYoh, A Day & Zimmermann Company is seeking a Business Process Services Analyst for their Financial Services/Insurance group. The role involves planning, directing, and coordinating activities for complex processes, ensuring alignment with business objectives and performance requirements while leading continuous process improvement efforts.
Bookkeeping and PayrollConsultingStaffing Agency
Hiring Manager
Madison Muscat
Responsibilities
Develops and implements strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s)
Applies expert knowledge of the business and leads the alignment and development of business deliverable processes and capabilities to materially change and improve business performance
Serves as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution
Manages the performance of processes by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements
Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes
Develops communication plans for customers and internal stakeholders
Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies
Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders
Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts
Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives
Provides mentorship and guidance support for team and applicable business partners
Actively provides relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization
Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies
Experience in implementing and sustaining change/improvements (change champion)
Hands on experience with Process Mapping and Modeling and creating and validating process documentation
Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices
Demonstrated experience with Lean, Business Process Management, or similar methodology
Demonstrated experience with utilizing various systems to collect and analyze data
Benefits
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Company
Yoh, A Day & Zimmermann Company
At Yoh, we focus on helping you precisely navigate and fulfill your talent demands.
1001-5000 employees
H1B Sponsorship
Yoh, A Day & Zimmermann Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (28)
2023 (27)
2022 (25)
2021 (28)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Peter Melomo
Vice President, Sales Strategy & Professional Consulting Services
Tom Enright
VP Recruiting - Specialty Practices
Recent News
Philadelphia Business Journal
2025-01-11
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