Gerard Daniel · 2 days ago
Inside Sales Representative
Hanover, PA
Full-time
Onsite
Mid, Senior Level
3+ years expGerard Daniel Worldwide is a company with over 70 years of experience in wire and wire cloth products, seeking a high-energy Inside Sales Representative to join their Commercial Core team. The ISR will focus on managing and converting short-cycle sales opportunities while ensuring exceptional customer engagement and collaboration with various teams.
Manufacturing
Responsibilities
Respond quickly to customer inquiries via phone, email, chat, and web requests
Provide accurate information about products, pricing, and lead times
Deliver a high-quality, professional customer experience
Prepare accurate quotes aligned with pricing and margin guidelines
Maintain strong quote accuracy and follow-up discipline
Convert inbound and outbound opportunities into profitable revenue
Drive upsell, cross-sell, and increased wallet share within assigned accounts
Manage a short-cycle sales pipeline in CRM
Build relationships that strengthen account retention
Handle high-volume inbound demand with speed and responsiveness
Identify high‑potential customers and transition them into Tier 2
Improve conversion and quoting velocity
Work closely with Outside Sales, Customer Support, and Business Development
Assist Business Development with quotes, documentation, or support for Tier 1 accounts
Maintain CRM accuracy and adhere to Rules of Engagement
Resolve pricing, order, shipment, or product questions by partnering with internal teams
Ensure customer satisfaction through timely communication and follow-up
Qualification
Required
Bachelor's degree or equivalent experience in industrial sales, business, manufacturing, or related field
3–10 years of inside sales or customer-facing experience
Strong communication, follow-up, and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Comfort with CRM and ERP systems; strong attention to detail
A proactive, high‑energy mindset focused on customer satisfaction and revenue impact
Benefits
Competitive compensation and benefits
Opportunities for advancement as we scale the sales organization
Company
Gerard Daniel
Gerard Daniel Worldwide is the largest manufacturer and distributor of wire cloth and wire cloth products in North America, offering filtration and separation solutions to customers worldwide.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-09-02Acquired
Leadership Team
Jack S.
President and CEO
Doug Donley, CPA CMA FMVA
Chief Financial Officer
Recent News
2025-12-01
Company data provided by crunchbase